Company Logo or Photo

Education Guest Experience Host

Job Overview

briefcase

Employment Type

Part-time
clock

Compensation

Type:
Hourly
Rate:
Exact $16.50
diamond

Benefits

Flexible Hours
30% discount in the retail store
Merlin Magic Pass which gives you free admission to Merlin attractions worldwide
Competitive 401K
discounts through the Merlin Marketplace Website on almost anything you buy online
fun working environment

Job Description

Merlin Entertainments is a globally renowned leader in location-based, family entertainment, celebrated for its wide array of immersive and interactive attractions that captivate millions of guests annually. As one of the largest attraction operators in the world, Merlin Entertainments prides itself on delivering unique, memorable experiences designed to delight guests of all ages. With an impressive footfall of 67 million visitors each year, the company offers a vibrant working environment where innovation, fun, and guest satisfaction are paramount. Merlin Entertainments operates a diverse portfolio of brands including SEA LIFE, LEGOLAND, Madame Tussauds, and The Dungeons, all dedicated to creating magical... Show More

Job Requirements

  • Six months to one year experience working in attractions, entertainment, or customer service-based positions preferred
  • Fun, dynamic, and friendly personality
  • Excellent communication, listening, and motivational skills
  • Able to work in areas with loud noises and confined spaces
  • Self-motivated, able to work independently or as part of a team
  • Flexible and able to work a variety of shifts, including days, nights, weekends, holidays, and special events

Job Qualifications

  • Six months to one year experience working in attractions, entertainment, or customer service-based positions preferred
  • Fun, dynamic, and friendly personality
  • Excellent communication, listening, and motivational skills
  • Able to work in areas with loud noises and confined spaces
  • Self-motivated, able to work independently or as part of a team
  • Flexible and able to work a variety of shifts, including days, nights, weekends, holidays, and special events

Job Duties

  • Adopts an enthusiastic, assertive, and passionate approach to guest service and demonstrates the Merlin Values at every opportunity
  • Seeks out guest contact and displays enthusiasm and boundless amounts of fun energy
  • Ensure our extended lines are managed in a safe way while still delivering an excellent guest experience
  • Ensure all public areas have well stocked displays and point of sale, ready for the attraction opening and that the areas are maintained and kept in a clean and tidy manner throughout the day
  • To follow opening and closing procedures as detailed in the department's operating plan
  • Responsibility to ensure compliance of health, safety & security within the workplace, including COVID-19 policies, practices, and regulations
  • Deliver fun and engaging talks and animal interaction sessions
  • Help maintain the cleanliness of the aquarium
  • Share your knowledge of the oceans and educate our guests about conservation in a fun and upbeat manner

Job Location

Loading...