Eddie Merlot's Host- High Paying $$ Starting at $18/hr

Pittsburgh, PA, USA|Onsite

Job Overview

Compensation

Type:

Hourly

Rate:

Range $18.00 - $20.00

Benefits

competitive hourly wage

Flexible work schedule

Opportunity for career growth

Team-oriented work environment

Comprehensive training programs

Employee Discounts

supportive management

Job Description

Dividend Restaurant Group (DRG) is a dynamic and innovative hospitality organization headquartered in Denver. Established on the foundational values of character, versatility, and discipline, DRG strongly believes that the essence of any successful company lies in the integrity of its team members, the adaptability of its operational systems, and the steadfast commitment to its goals. As a guest-first and team-focused group, DRG has built a reputable track record by revitalizing iconic restaurant brands across the United States, consistently driving value not only for the guests but also for its team members, vendors, and financial partners. This unique approach ensures that... Show More

Job Requirements

Meet state age requirement for the position
High school diploma or GED preferred
Must be able to read and communicate in English clearly and effectively
Professional attire and appearance in keeping with Eddie Merlot's standards
Must have professional communication and social skills appropriate for guests
Must be self motivated and able to work calmly and effectively under pressure
Strong team-work orientation, well organized, able to take direction from others
Basic math and computer skills required
Able to work a flexible, part-time schedule including evenings, weekends, and holidays
Able to stand for 4 or more hours at a time
Able to lift and carry 15 pounds on a regular basis

Job Qualifications

Meet state age requirement for the position
High school diploma or GED preferred
Must be able to read and communicate in English clearly and effectively
Professional attire and appearance in keeping with Eddie Merlot's standards
Must have professional communication and social skills appropriate for guests
Must be self motivated and able to work calmly and effectively under pressure
Strong team-work orientation, well organized, able to take direction from others
Basic math and computer skills required

Job Duties

Complete and pass required training modules - both initial and ongoing
Know your work schedule for the week, arrive at work on time, and meet standards for uniform and professional appearance
Create a positive first impression of Eddie Merlot's
exceed guest expectations at the front desk and waiting areas
Check the reservation list and coordinate with Managers to anticipate guest flow, peak times, and duties associated with banquets or special events
Obtain station assignments for Servers and Bussers from the manager
Complete opening, side, and closing duties in a timely manner, according to established standards and procedures
Assist Manager in planning reservations and assigning parties to appropriate tables and/or Servers
Answer the phone in a timely, professional, and courteous manner
correctly take, confirm, and document reservation
Acknowledge and greet arriving guests
invite departing guests to return
Assist guests with coat check on arrival and departure as needed
Escort guests to assigned table
deliver and present menus
Control the flow of business by practicing rotation seating, anticipating table turns, and following the reservation and seating plan
Re-set tables in dining room and perform other dining room maintenance duties
Accurately quote waiting times to guests and correctly maintain the "waiting" list
inform manager when waiting times are running over times quoted to guests
Maintain the safety, cleanliness and organization of the host stand and lobby
Follow standard procedure for bathroom checks
Assist with Platinum Club service and encourage membership
May be scheduled to work meetings, banquets, and special events
Communicate information regarding guest requests or complaints and ideas for improvement to Managers
Support team members by willingly assisting as needed and perform other duties as assigned by Manager(s)
Follow Eddie Merlot's policies, procedures, standards, and performance expectations, as well as applicable laws and regulations related to liquor, food handling, sanitation, and safety at all times

Job Location

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