Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $23.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
flexible scheduling
Job Description
Austin Community College (ACC) is a prominent public two-year institution dedicated to serving a diverse and multicultural student population of approximately 41,000 credit students during each Fall and Spring semester. ACC embraces its identity firmly as a community college, focusing on promoting student success and aiding community development by providing affordable and accessible higher education opportunities. These opportunities include both traditional and distance learning modes, with programs ranging from workforce training to applied baccalaureate degrees tailored to meet the needs of its service area. The college is deeply committed to values such as intellectual curiosity, innovative teaching, equitable access to educational resources, and fostering an inclusive and respectful environment for students and staff alike.
The Eatery '73 FOH Server role is a vital position based at the ACC Highland Campus restaurant, offering an excellent opportunity for individuals passionate about delivering exceptional guest services within a dynamic culinary setting. This position is hourly and offers a pay rate of $23.00 per hour, with up to 19 hours available weekly. The primary responsibility of the server is to ensure a welcoming experience for guests by greeting them, accurately taking food and beverage orders, addressing their dining needs, and providing timely responses to inquiries. This role demands strong communication skills, an energetic and positive demeanor, and an ability to work collaboratively within a team to maintain efficient service. Servers will also be involved in managing reservations and waitlists, rotating seating to facilitate fair guest distribution among servers, operating POS systems like TOAST, and adhering to all health and safety regulations. This position is essential in maintaining the restaurant's standards and providing a high-quality hospitality experience, contributing to the broader mission of ACC to engage with its community and support student and staff success.
The Eatery '73 FOH Server role is a vital position based at the ACC Highland Campus restaurant, offering an excellent opportunity for individuals passionate about delivering exceptional guest services within a dynamic culinary setting. This position is hourly and offers a pay rate of $23.00 per hour, with up to 19 hours available weekly. The primary responsibility of the server is to ensure a welcoming experience for guests by greeting them, accurately taking food and beverage orders, addressing their dining needs, and providing timely responses to inquiries. This role demands strong communication skills, an energetic and positive demeanor, and an ability to work collaboratively within a team to maintain efficient service. Servers will also be involved in managing reservations and waitlists, rotating seating to facilitate fair guest distribution among servers, operating POS systems like TOAST, and adhering to all health and safety regulations. This position is essential in maintaining the restaurant's standards and providing a high-quality hospitality experience, contributing to the broader mission of ACC to engage with its community and support student and staff success.
Job Requirements
- Minimum of 1 year prior culinary or hospitality experience in restaurants or lodging FOH capacity
- able to provide references from past employers
- agree to an ACC background check
- maintain a domicile in the State of Texas while working for the college and throughout the duration of employment
- maintain a positive, energetic and alert demeanor during all shifts
- professional communication skills
- project a well-groomed and professional appearance in accordance with ACC Culinary department standards
Job Qualifications
- Maintain a positive, energetic and alert demeanor and show a sense of urgency in all hospitality/customer service
- professional communication skills between the applicant, guests, and co-workers
- project a well-groomed and professional appearance that is in accordance with ACC Culinary department standards
- minimum of 1 year prior culinary/hospitality experience in restaurants or lodging FOH capacity
- able to provide references from past employers and agree to an ACC background check
- prior experience with TOAST POS systems a plus
Job Duties
- Greeting guests, taking accurate food and beverage orders, and seating guests
- presenting menus to guests and informing them of specials
- listening attentively to guests to ensure accurate orders/modifications for food and beverage requests
- managing reservations and wait list
- rotating dining room seating so that servers are sat in cycles from section to section
- ascertaining guests' dining needs
- responding to guest inquiries and requests in a timely, friendly, and efficient manner
- performing opening and closing duties, as needed
- handling phone calls and customer queries about the restaurant and menu
- assisting various restaurant staff when necessary
- taking call-in/to go orders in an efficient and accurate manner
- operating the POS system and handling transactions accurately
- adhere to all relevant health department rules/regulations and all customer service guidelines
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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