
Job Overview
Compensation
Hourly
Range $13.25 - $13.75
Benefits
associate discount
EAP
smoking cessation
bereavement
401(k) Associate contributions
child care discounts
cell phone discounts
Pet insurance
legal insurance
credit union
Referral bonuses
401(k) match
Medical insurance
Dental Insurance
Vision Insurance
HSA
health care FSA
Life insurance
short/long term disability
Paid parental leave
Paid holidays
Paid vacation
Paid sick leave
Auto insurance discounts
Home insurance discounts
scholarship program
Adoption assistance
Job Description
TJX Companies is a leading Fortune 100 off-price retailer renowned for its vibrant and inclusive culture that promotes growth, exploration, and achievement. With a broad global presence spanning four Home Offices, Distribution Centers, and retailers such as TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, TJX offers a dynamic workplace full of diverse opportunities. At TJX, employees are encouraged to develop professionally, collaborate openly, and contribute meaningfully to the company’s success while thriving in a supportive, respectful environment that values integrity and team spirit. The organization is committed to creating meaningful experiences for both customers and employees, fostering an atmosphere where everyone can learn, grow, and make a positive impact.
The role of a HomeGoods associate at TJX is centered on delivering an exceptional customer experience in a fast-paced retail environment. As a HomeGoods team member, you will engage directly with customers, ensuring they feel welcomed and valued while representing the company’s customer experience principles and philosophy. This position involves maintaining a clean, well-organized store that supports the brand’s merchandising philosophy and operational standards. You will be expected to handle various tasks, including ringing up purchases, processing returns accurately, promoting credit and loyalty programs, and supporting loss prevention initiatives to protect company assets. Cross-training opportunities allow you to work in multiple areas of the store, broadening your skills and versatility.
In this position, your role extends beyond customer interaction to include participating in store recovery efforts throughout the day, maintaining organizational standards, and contributing to a positive store culture through honesty, respect, and teamwork. This position requires adherence to labor laws, safety awareness, and the ability to respond effectively to changing directions or unexpected situations. With a starting pay range typically between $13.25 and $13.75 per hour, this role offers a competitive wage determined by skills, qualifications, and prior experience. Working flexible schedules to meet business needs is also essential, allowing you to support the company’s operational goals while fostering your career growth within a supportive and engaging retail environment.
The role of a HomeGoods associate at TJX is centered on delivering an exceptional customer experience in a fast-paced retail environment. As a HomeGoods team member, you will engage directly with customers, ensuring they feel welcomed and valued while representing the company’s customer experience principles and philosophy. This position involves maintaining a clean, well-organized store that supports the brand’s merchandising philosophy and operational standards. You will be expected to handle various tasks, including ringing up purchases, processing returns accurately, promoting credit and loyalty programs, and supporting loss prevention initiatives to protect company assets. Cross-training opportunities allow you to work in multiple areas of the store, broadening your skills and versatility.
In this position, your role extends beyond customer interaction to include participating in store recovery efforts throughout the day, maintaining organizational standards, and contributing to a positive store culture through honesty, respect, and teamwork. This position requires adherence to labor laws, safety awareness, and the ability to respond effectively to changing directions or unexpected situations. With a starting pay range typically between $13.25 and $13.75 per hour, this role offers a competitive wage determined by skills, qualifications, and prior experience. Working flexible schedules to meet business needs is also essential, allowing you to support the company’s operational goals while fostering your career growth within a supportive and engaging retail environment.
Job Requirements
- Possess excellent customer service skills
- Work a flexible schedule
- Possess strong communication and organizational skills
- Pay attention to detail
- Capable of multitasking
- Respond appropriately to changes or unexpected situations
- Capable of lifting heavy objects with or without reasonable accommodation
- Work effectively with peers and supervisors
- Retail customer experience preferred
Job Qualifications
- Excellent customer service skills
- Strong communication and organizational skills
- Attention to detail
- Ability to multitask effectively
- Ability to respond appropriately to unexpected situations
- Ability to work with peers and supervisors
- Preferred retail customer experience
- Capable of lifting heavy objects with or without accommodation
Job Duties
- Role model customer experience practices with customers and team members
- Support a positive store culture through honesty, integrity, and respect
- Accurately ring customer purchases and returns following procedures
- Promote credit and loyalty programs
- Maintain merchandising philosophy and follow merchandising procedures
- Process and prepare merchandise for the sales floor
- Initiate and participate in store recovery
- Maintain cleanliness and organizational standards
- Provide and accept recognition and constructive feedback
- Adhere to labor laws and company policies
- Support store shrink reduction programs
- Participate in safety awareness activities
- Perform other assigned duties
Job Criteria
Experience
No experience required
Job Location
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