Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $21.00 - $22.75
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development support
flexible schedule
Equal opportunity employer
Job Description
The Boys & Girls Club of the Northern Plains (BGCNP) is a well-established nonprofit organization dedicated to inspiring and enabling young people, especially those who need support the most, to realize their full potential as productive, responsible, and caring citizens. Serving communities in Flandreau, SD, the organization offers safe and enriching environments through various programs focused on youth development and family engagement. The Clubhouse Early Childhood Enrichment Center, part of BGCNP, is committed to nurturing young children and supporting their families as part of this vital community mission. This role is part-time and non-exempt, emphasizing a balanced work schedule for individuals who are passionate about making a positive difference in early childhood education and community services.
The Early Childhood Front Desk Receptionist is a crucial part of the team at the Clubhouse Early Childhood Enrichment Center, acting as the welcoming face for families, visitors, and community members. This role reports directly to the Early Childhood Assistant Director and is primarily responsible for maintaining consistent and attentive front desk coverage. It ensures that every individual entering the building experiences a warm, informed, and valued welcome, which sets the tone for a positive environment. The receptionist plays a key role in family engagement and relationship-building, embodying BGCNP's Four Pillars of Care through every interaction. Beyond greeting visitors, this position manages multiple administrative and operational tasks including volunteer check-in logistics, building access monitoring, handling communication channels, and supporting enrollment and program activities.
In addition, the Front Desk Receptionist is tasked with assisting families with inquiries, connecting them to appropriate staff members, tracking attendance and health records, and maintaining an organized front desk and lobby area that reflects the values of the program. This position involves careful attention to security policies, timely communication of family concerns to management, and supporting emergency procedures. Candidates for this role should demonstrate excellent interpersonal and communication skills, professionalism, and the ability to handle sensitive information responsibly. The role demands a friendly demeanor and a service-oriented mindset to foster an environment of belonging and trust.
As a part-time position, the Early Childhood Front Desk Receptionist contributes significantly to the smooth operation of the early childhood center by supporting daily administrative functions, including data entry, document management, and supply tracking. This position is well-suited for individuals who thrive in a dynamic childcare environment and are committed to the safety, care, and development of young children within the community. The organization values inclusivity and equal opportunity, providing reasonable accommodations and maintaining a drug-free workplace. This position offers an important opportunity to be part of a dedicated team committed to making a lasting impact on young lives in the Northern Plains region.
The Early Childhood Front Desk Receptionist is a crucial part of the team at the Clubhouse Early Childhood Enrichment Center, acting as the welcoming face for families, visitors, and community members. This role reports directly to the Early Childhood Assistant Director and is primarily responsible for maintaining consistent and attentive front desk coverage. It ensures that every individual entering the building experiences a warm, informed, and valued welcome, which sets the tone for a positive environment. The receptionist plays a key role in family engagement and relationship-building, embodying BGCNP's Four Pillars of Care through every interaction. Beyond greeting visitors, this position manages multiple administrative and operational tasks including volunteer check-in logistics, building access monitoring, handling communication channels, and supporting enrollment and program activities.
In addition, the Front Desk Receptionist is tasked with assisting families with inquiries, connecting them to appropriate staff members, tracking attendance and health records, and maintaining an organized front desk and lobby area that reflects the values of the program. This position involves careful attention to security policies, timely communication of family concerns to management, and supporting emergency procedures. Candidates for this role should demonstrate excellent interpersonal and communication skills, professionalism, and the ability to handle sensitive information responsibly. The role demands a friendly demeanor and a service-oriented mindset to foster an environment of belonging and trust.
As a part-time position, the Early Childhood Front Desk Receptionist contributes significantly to the smooth operation of the early childhood center by supporting daily administrative functions, including data entry, document management, and supply tracking. This position is well-suited for individuals who thrive in a dynamic childcare environment and are committed to the safety, care, and development of young children within the community. The organization values inclusivity and equal opportunity, providing reasonable accommodations and maintaining a drug-free workplace. This position offers an important opportunity to be part of a dedicated team committed to making a lasting impact on young lives in the Northern Plains region.
Job Requirements
- High school diploma or equivalent
- Minimum 1 year of experience in customer service, reception, or administrative role preferred
- Proficiency in basic computer applications including Microsoft Office
- Excellent interpersonal and communication skills
- Ability to maintain confidentiality and handle sensitive family information with discretion
- Friendly, professional demeanor with a welcoming presence
- Satisfactory background check per SD DSS requirements
Job Qualifications
- High school diploma or equivalent
- Minimum 1 year of experience in a customer service, reception, or administrative role preferred
- Proficiency in basic computer applications including Microsoft Office
- Excellent interpersonal and communication skills
- Ability to maintain confidentiality and handle sensitive family information with discretion
- Friendly, professional demeanor with a welcoming presence
- Satisfactory background check per local DSS requirements
Job Duties
- Maintains consistent, attentive front desk coverage throughout all scheduled hours
- Greets and welcomes every family, child, and visitor by name when possible, creating a warm and relationship-centered first impression
- Manages volunteer check-in logistics, including Raptor system processing, visitor badging, and routing volunteers to the appropriate staff contact
- Monitors building access and ensures only authorized individuals enter the facility in accordance with safety policies
- Handles incoming calls, emails, and walk-in inquiries with professionalism and care, routing to appropriate staff in a timely manner
- Serves as a consistent, familiar presence for families, acknowledging daily arrivals and departures and fostering an environment of belonging and trust
- Connects families with program information, upcoming events, and resources, referring them to appropriate staff for more complex needs
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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