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E-Commerce Supervisor (In-Store Shopper) - Full Time

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $16.50 - $30.20
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Benefits

Health Insurance
Paid Time Off
Store discount
financial wellness programs
Health and wellness support
Team member perks

Job Description

Whole Foods Market is a leader in the grocery industry, renowned for its commitment to high-quality natural and organic products, sustainability, and community involvement. As a subsidiary of Amazon, the company continues to innovate and revolutionize grocery shopping through its integration of technology and focus on customer service excellence. With a mission rooted in nourishing people and the planet, Whole Foods Market dedicates itself to enhancing the well-being of its customers and communities by providing access to fresh, healthy foods and supporting environmental and social initiatives such as funding school gardens and alleviating poverty globally. The company positions itself not just as a grocery store but as a movement of world-changers who set the standard for excellence in the industry.

The role of Supervisor at Whole Foods Market On Amazon (WFMOA) E-Commerce is a dynamic leadership position that combines operational excellence with purpose-driven teamwork. The Supervisor is integral to maintaining a safe, productive, and customer-focused environment within the WFMOA e-commerce operations. This position requires a proactive leader who thrives in a fast-paced, start-up like environment and is highly skilled in balancing productivity with quality customer service and team engagement. As a Supervisor, you will be tasked with upholding high safety standards, managing labor and workflow to meet customer delivery promises, and spearheading continuous process improvements.

This role calls for someone who is not only adept at managing day-to-day operational logistics but also passionate about fostering a positive and fun workplace culture. The Supervisor plays a critical role in training and supporting team members, ensuring they have the necessary tools and resources to excel in their duties. You will work closely with multiple departments to coordinate process flows, manage team productivity, and respond effectively to customer needs and feedback. This position emphasizes leadership that embraces innovation, teamwork, and spirited energy to ensure Whole Foods Market’s mission to serve customers and communities is fulfilled.

The position offers a competitive hourly wage range of $16.50 to $30.20, commensurate with experience, along with a comprehensive benefits package. Whole Foods Market offers “Whole Benefits” to both full-time and part-time employees, which includes eligibility for a store discount, paid time off, financial wellness programs, health and wellness support, and additional team member perks. The company fosters a diverse and inclusive work environment, providing equal employment opportunities without discrimination based on legally protected characteristics. Joining the WFMOA team means becoming part of a forward-thinking organization dedicated to sustainability, community impact, and innovative growth in a rapidly evolving market.

Job Requirements

  • must have a high school diploma or equivalent
  • six plus months retail experience in a retail, distribution, or logistics environment
  • flexibility to work weekends and evenings
  • availability to work overtime during peak seasons and as needed year-round
  • authorization to work in the us without sponsorship
  • proficiency with email, microsoft office, and operations-related applications including scheduling and ordering software

Job Qualifications

  • high school diploma or equivalent
  • six months or more retail experience in a retail, distribution, or logistics environment
  • proficiency with email, Microsoft Office, and operations-related applications including scheduling and ordering software
  • prior experience leading others
  • ability to learn quickly and work under pressure
  • demonstrated analytical and problem-solving skills
  • strong written and verbal communication skills
  • high energy and enthusiasm for company products and values

Job Duties

  • ensure a safe work environment for all team members
  • review work forecasts and uphold productivity and utilization requirements
  • partner with other departments to ensure timely process flow
  • proactively identify and lead process improvement initiatives
  • balance labor to operate an efficient shift while meeting production goals
  • embrace a start-up mentality and promote a fun workplace culture
  • coordinate process flow to meet online customer delivery promises

Job Criteria

Experience

Mid Level (3-7 years)


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