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Dunkin Store Manager

Job Overview

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Employment Type

Full-time
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Benefits

Discounted college degree program
Career Development
competitive pay
Paid Time Off
Quarterly bonus
healthcare

Job Description

May Brands Dunkin is an established franchisee of Dunkin' Donuts and Baskin-Robbins, operating multiple restaurant locations dedicated to delivering exceptional food and beverage experiences. As part of the Dunkin' family, May Brands Dunkin emphasizes a "People First" culture, valuing people — customers, employees, and the community alike. This emphasis on culture ensures a supportive environment where employees can grow personally and professionally, making it an excellent place for those who seek a meaningful career as well as opportunities for continuous learning. The company maintains a strong commitment to providing exceptional customer service and operational excellence while fostering a welcoming atmosphere for team members and guests.

Currently, May Brands Dunkin is seeking a Restaurant Manager to join their dynamic team. The Restaurant Manager will play a pivotal role in leading restaurant operations, developing and motivating team members, and ensuring the delivery of superior guest experiences. This is a full-time position that offers competitive pay, healthcare benefits, paid time off, quarterly bonus potential, and professional growth opportunities. The Restaurant Manager will be responsible for managing shift operations, controlling costs and inventory, maintaining brand standards, and promoting a clean and organized restaurant environment.

This role requires a results-driven leader who thrives in a fast-paced restaurant setting and enjoys creating a positive working environment. The ideal candidate will possess strong leadership skills, have experience in restaurant cost management, and demonstrate the ability to train, inspire, and develop team members effectively. A key focus is on maintaining brand standards while ensuring the restaurant's operational success through effective communication, staff development, and excellent customer service. The company also supports education and career advancement with perks such as a discounted college degree program through Southern New Hampshire University and access to career development programs like May Brands Academy.

Working with May Brands Dunkin means joining a company that values dedication, teamwork, and professional growth. The restaurant manager will be empowered to lead a diverse team, drive operational efficiency, and contribute to ongoing success. This role is ideal for an individual who enjoys a fast-paced, fun work environment and is passionate about the foodservice industry. Candidates should be welcoming, upbeat, and committed to delivering the highest quality guest experience. If you are someone who takes pride in your leadership abilities and enjoys mentoring others, this position offers a rewarding career path with numerous benefits and opportunities to advance within the organization.

As a franchisee, May Brands Dunkin operates independently and handles its own employee payroll, benefits, and employment policies. Interested candidates should note that they will be working directly with this franchisee rather than with Dunkin' Brands Inc. or its affiliates. This ensures that each location maintains a unique community-focused approach while benefiting from the strong brand recognition and support of Dunkin' Donuts.

Job Requirements

  • High school diploma or equivalent
  • Previous restaurant management experience
  • Ability to work in a fast-paced environment
  • Strong organizational and multitasking skills
  • Leadership qualities with a focus on team motivation
  • Effective communication skills
  • Willingness to work flexible hours including weekends and holidays

Job Qualifications

  • Proven experience in restaurant management or related leadership roles
  • Strong leadership and team-building skills
  • Excellent communication and interpersonal abilities
  • Knowledge of inventory, cost control, and shift management
  • Ability to train and develop team members effectively
  • Positive attitude and customer-focused mindset
  • Familiarity with food safety and sanitation standards

Job Duties

  • Manage daily restaurant operations to ensure smooth and efficient service
  • Lead and motivate the team to achieve performance and customer service goals
  • Oversee inventory control, cost management, and ordering supplies
  • Maintain high standards of cleanliness, safety, and food quality
  • Train new employees and provide ongoing coaching and development
  • Implement company policies and brand standards consistently
  • Handle guest concerns and resolve issues promptly to ensure satisfaction

Job Criteria

Experience

Mid Level (3-7 years)


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