Dunkin Senior Crew Captain

Dan's Management Co. is a well-established franchisee of Dunkin', operating multiple locations throughout Rhode Island and Connecticut since 1974. As a leader in the food service industry, Dan's Management Co. has built a strong reputation for outstanding leadership, integrity, and a commitment to employee development and customer satisfaction. With over 1000 employees, it ranks as one of the top 100 largest employers in Rhode Island, showcasing a stable work environment and significant growth opportunities for team members. The company values a People First culture, emphasizing personnel development and guest satisfaction, which fosters a positive workplace atmosphere and career advancement for employees.

The role of Senior Crew Captain at Dan's Management Co. is pivotal in ensuring smooth restaurant operations and excellent customer service. Senior Crew Captains serve as mentors and coaches to restaurant team members, playing an essential role in delivering the brand's operational standards. This full-time position offers competitive pay, averaging up to $20 per hour plus tips, along with comprehensive benefits for full-time employees including medical, dental, vision, 401(k) matching, life insurance, paid time off, and employee discounts. Candidates will enjoy perks like free coffee, donuts, and employee meals during shifts, as well as opportunities for management training and supplemental income. The position requires individuals who are motivated, responsible, and ready to lead by example. Senior Crew Captains help maintain a healthy and safe environment by enforcing food safety and sanitation guidelines while also overseeing daily operations such as inventory management and adherence to brand policies. This role demands strong communication and organizational skills, with a focus on fostering team growth through training and mentoring. Additionally, Senior Crew Captains actively manage guest satisfaction by resolving customer concerns promptly and ensuring speedy service, including drive-through operations.

This role is perfect for someone seeking to advance their career in the food service industry with a reputable company committed to employee growth and development. The position requires flexibility to work nights, weekends, and holidays. Candidates must possess basic math and computer skills and be capable of handling money responsibly. A valid driver's license, reliable transportation, and motor vehicle insurance are required due to the nature of the work schedule. Dan's Management Co. is an Equal Opportunity Employer dedicated to diversity and inclusion, welcoming applicants regardless of gender, race, sexual orientation, or other protected statuses. This job opportunity represents employment with the franchisee, distinct from Dunkin' Brands, Inc. itself. With decades of experience and a solid position in the market, Dan's Management Co. offers a dynamic and rewarding workplace experience with excellent perk structures and comprehensive benefits designed to keep employees motivated and satisfied.