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DUNKIN - Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Competitive wages
Team-oriented environment
Potential for growth

Job Description

Dunkin' is a globally renowned coffee and baked goods chain originally founded in 1950 by Bill Rosenberg in Quincy, Massachusetts. It quickly became a leader in the quick service restaurant industry, with its first franchise licensed in 1955. Today, Dunkin' serves over 3 million customers daily, offering an extensive menu that includes 52 varieties of donuts, a wide selection of coffee beverages, bagels, breakfast sandwiches, and various baked goods. Our establishment is a locally owned and operated Dunkin' franchise, dedicated to providing fast-paced, high-energy service in a customer-friendly environment where day-to-day interactions with loyal patrons are at the core of our business.

We are currently seeking a motivated and experienced Restaurant Manager to join our vibrant team. As a key leadership role within the franchise, the Restaurant Manager will focus on upholding exceptional customer service standards and result-driven operations, while also nurturing a strong, engaged team. Candidates with a passion for problem-solving who can inspire and direct a diverse team effectively will thrive in this opportunity. This role requires someone who can consistently provide clear and actionable guidance, lead by example, and foster an environment of teamwork and professionalism. We prioritize employees' success as much as customer satisfaction, aiming to cultivate a workplace of growth and achievement. If you are enthusiastic about managing a high-volume quick service restaurant and want to advance your career through a company that rewards hard work and leadership, we encourage you to apply today. Please note that employment is with the franchisee and benefits and wage programs are set independently by our franchise ownership.

Job Requirements

  • arrives on time
  • great with guests
  • can foresee problems before they occur
  • a leader and role model for the employees
  • previous managerial experience strongly preferred
  • previous fast food or quick service restaurant experience required
  • top-notch customer service skills
  • strong verbal and written communication skills
  • excellent leadership skills
  • must submit to a background check
  • full availability

Job Qualifications

  • previous managerial experience strongly preferred
  • experience in fast food or quick service restaurant required
  • top-notch customer service skills
  • strong verbal and written communication skills
  • excellent leadership skills
  • ability to lead and motivate a team

Job Duties

  • maintain a customer service focus
  • build and develop a great team
  • provide clear and precise directions consistently
  • anticipate and solve problems proactively
  • lead by example as a role model
  • ensure smooth daily operations
  • communicate effectively with employees and customers

Job Criteria

Experience

Mid Level (3-7 years)


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