Job Overview

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Employment Type

Full-time
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
hotel discounts
Paid Time Off
Employee assistance program

Job Description

Northwood Hospitality LLC is a distinguished company known for managing premier hospitality assets across the globe. Established in 2010 and headquartered in New York, New York, this enterprising organization oversees a diverse portfolio of upscale properties, including the Naples Grande Beach Resort, the New York Palace Hotel in Manhattan, the London West Hollywood in Hollywood, California, and several acclaimed resorts in Florida such as The Marker, Parrot Key, Tranquility Bay, and Cheeca Lodge. The company prides itself on delivering unique and carefully curated guest experiences that are enhanced by a team of dedicated professionals who are considered the hallmark of... Show More

Job Requirements

  • High school diploma or equivalent
  • prior management experience in a restaurant or hospitality setting
  • knowledge of food safety and sanitation standards
  • strong organizational skills
  • ability to handle multiple tasks in a fast-paced environment
  • excellent problem-solving skills
  • flexibility to work evenings, weekends, and holidays
  • capacity to build and lead a team effectively

Job Qualifications

  • Proven experience as a restaurant manager or similar role in a high-volume restaurant
  • strong leadership and management skills
  • excellent communication and interpersonal skills
  • knowledge of food and beverage operations including menu development, cost control, and inventory management
  • proficiency in POS systems and restaurant management software
  • ability to work flexible hours including weekends and holidays
  • passion for the hospitality industry and a commitment to providing exceptional guest experiences

Job Duties

  • Oversee all aspects of restaurant operations including staffing, scheduling, training, and performance management
  • ensure adherence to all food safety, sanitation, and health regulations
  • maintain a clean, safe, and organized restaurant environment
  • monitor and control food and beverage costs
  • manage inventory and purchasing
  • deliver exceptional customer service ensuring guest satisfaction
  • handle guest complaints and resolve issues promptly and professionally
  • build and maintain strong relationships with guests
  • recruit, hire, and train restaurant staff
  • motivate and inspire the team to achieve high performance
  • foster a positive and collaborative work environment
  • conduct regular performance reviews and provide feedback
  • analyze financial reports to identify areas for improvement
  • develop and implement strategies to increase revenue and profitability
  • manage labor costs and control expenses
  • assist in menu planning and development
  • ensure food quality and presentation standards are met
  • coordinate and execute private dining events, banquets, and special occasions

Job Location

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