Dual Sales Coordinator

PAH Management is a Dallas-based hotel ownership and management company with a portfolio of select-service properties operating under renowned brands such as Marriott, Hilton, and Hyatt across multiple states. Committed to cultivating a culture that prioritizes associates, PAH Management aims to become America’s preferred hotel management company by delivering exceptional hospitality services. The company places strong emphasis on integrity, innovation, and employee development, supporting its employees with ongoing training and career advancement opportunities. This approach enables PAH Management to maintain high guest satisfaction standards and achieve consistent operational excellence within the hospitality industry.

The Dual Hotel Sales Coordinator position supports the sales teams at both Homewood Suites and Hilton Garden Inn Fort Wayne, two prominent hotels managed by PAH Management. This role is essential for the seamless coordination and administration of sales activities across these dual properties. The Sales Coordinator serves as the operational bridge between sales and various hotel departments, ensuring a smooth, high-quality guest experience from initial booking to event completion. Employed full-time, the role involves duties such as managing group room blocks, handling client communications, supporting event logistics, and maintaining accurate sales documentation. Salary is commensurate with experience and aligned with industry standards for similar roles.

In this position, you will coordinate group room block entries using the Delphi FDC/PMS system, manage the transition of group bookings once confirmed, and ensure all billing and pickup information is accurate and compliant with brand standards. You will also generate proposals, contracts, and banquet event orders while collaborating directly with clients and internal teams like catering, kitchen, and housekeeping to facilitate exceptional event execution. The role requires excellent organizational, communication, and multitasking skills to juggle competing priorities effectively while maintaining a calm and professional demeanor.

Further responsibilities include maintaining organized records of group history and future bookings, assisting with market growth by nurturing relationships with corporate and travel industry accounts, supporting participation in industry events like wedding vendor shows, and completing special projects assigned by management. This role thrives in a dynamic environment where flexibility, attention to detail, and strong teamwork are necessary to meet evolving guest and operational demands.

The ideal candidate will possess at least one year of relevant experience in hotel sales or hospitality administration and demonstrate proficiency with property management systems, preferably Delphi FDC. Strong attention to detail, clear communication skills, and the ability to work collaboratively with multiple departments are crucial. Experience with dual-property or multi-property hotel operations and familiarity with Marriott brand standards are advantageous. Physical requirements include the ability to be on your feet for extended periods, occasional lifting of up to 20 pounds, and a professional appearance in line with company standards. Availability for occasional evening or weekend work is expected to support event needs.

This role offers competitive benefits including medical, dental, and vision insurance, retirement plans, paid time off, educational reimbursement, and employee incentive programs, providing comprehensive support to all employees. Joining PAH Management as a Dual Hotel Sales Coordinator means becoming part of a company committed to association growth, guest satisfaction, and operational excellence within the hospitality industry.