Dual Property Sales Coordinator - Baton Rouge, LA

PAH Management is a Dallas-based hotel ownership and management company that operates a diverse portfolio of select-service properties under well-known brands such as Marriott, Hilton, and Hyatt across multiple states. The company is committed to fostering a culture that prioritizes associates, striving to become America's preferred hotel management company. Their portfolio includes many well-maintained, guest-focused hotels that emphasize quality, exceptional service, and customer satisfaction. The company’s dedication to excellence is reflected in its efforts to maintain high standards, streamline operations, and create a welcoming environment for both guests and employees alike.

The role of Dual Property Sales Coordinator at PAH Management supports the sales teams at two of their Baton Rouge properties: the Courtyard by Marriott Baton Rouge and the Residence Inn Baton Rouge. This is a full-time position that involves a high level of coordination and communication across both properties to ensure the success of sales initiatives and event execution. As a Dual Property Sales Coordinator, the individual maintains critical administrative functions related to group room blocks, booking management, client relations, and interdepartmental coordination. This position acts as the vital link between sales and various hotel departments, including guest services, housekeeping, food and beverage, and kitchen staff, to ensure seamless service delivery from the initial booking through event completion.

The Dual Property Sales Coordinator is responsible for managing group room blocks using Delphi FDC/PMS systems and handling the transition of group bookings to definite status with meticulous attention to detail. They collect and process payments according to property and brand standards and prepare comprehensive event proposals and banquet event orders to facilitate smooth event planning and execution. Client relations are a significant aspect of the role, requiring prompt and professional responses to client inquiries, the creation of positive experiences, and the cultivation of repeat and referral business through post-event follow-ups.

Interdepartmental coordination ensures all operational needs are clearly communicated and met, including making sure special requests and customer specifications are addressed timely. The position requires strong organizational skills, the ability to manage multiple priorities, and the flexibility to adapt to shifting demands, including occasional evening or weekend work. Physical demands include the ability to move between two adjacent properties regularly and the capacity to lift or carry materials up to 20 pounds.

This role offers a dynamic opportunity to work in a fast-paced hospitality environment supporting multi-property operations within a respected hotel management company. PAH Management provides a comprehensive benefits package including medical, dental, and vision insurance, retirement plans, paid time off, and various insurance coverages. This position is ideal for candidates with at least one year of relevant hospitality or hotel sales experience who are proficient with property management systems and eager to contribute to a growing company's success while developing their professional skills in hotel sales administration.