Dual Property Sales Coordinator - Baton Rouge, LA

PAH Management is a distinguished hotel ownership and management company headquartered in Dallas, Texas, overseeing a diverse portfolio of select-service properties across several states. The properties operate under leading hospitality brands such as Marriott, Hilton, and Hyatt. Renowned for its commitment to fostering a culture that prioritizes associates and delivering exceptional guest experiences, PAH Management is recognized as a preferred employer within the hospitality industry. The company’s strategic focus on quality, integrity, and collaboration drives its continued growth and reputation for excellence in hotel management.

The Dual Property Sales Coordinator role is a critical position within PAH Management, supporting the sales teams at the Courtyard by Marriott Baton Rouge and Residence Inn Baton Rouge. This position serves as a vital operational link between the sales team and various hotel departments to ensure seamless coordination and execution from booking to event completion. The Sales Coordinator undertakes sales administration, group block coordination, client communication, and event support duties across both properties. This dual-property responsibility requires exceptional organizational skills, flexibility, and effective communication to manage the complexities of handling two hotel locations simultaneously.

In this role, the Sales Coordinator will play an instrumental role in group and reservation management, utilizing the Delphi FDC and PMS systems to coordinate room blocks, manage group bookings, and accurately enter billing and pickup information. The coordinator works closely with the Guest Service Manager to uphold precise billing procedures that adhere to brand and property standards. Client relations are a predominant aspect of the position, including creating detailed event proposals and contracts, preparing banquet event orders for kitchen and banquet staff, conducting weekly meetings with department heads, greeting clients to confirm event arrangements, and following up for feedback to foster long-term client relationships.

Interdepartmental coordination is also a key responsibility, requiring communication of group needs, special requests, and event specifics to guest services, housekeeping, and food and beverage teams. The coordinator ensures seamless event execution by preparing group turnovers for operational departments and promptly notifying relevant staff of any changes or customer specifications. The role also encompasses sales administration tasks such as maintaining organized records, supporting market share growth through relationships with corporate and travel industry accounts, coordinating participation in seasonal vendor shows, and assisting with general office administrative duties.

This position demands a candidate who is detail-oriented, adaptable to shifting priorities, skilled in multi-tasking, and capable of working collaboratively with multiple departments. The candidate should bring proficiency with hotel property management systems, preferably Delphi FDC, and demonstrate clear professional communication abilities. Experience in a dual-property or multi-property hotel environment is highly valued along with familiarity with Marriott brand standards. This on-site role involves regular movement between the two adjacent properties in Baton Rouge, Louisiana, and may require occasional lifting, flexible scheduling that includes evenings or weekends, and a professional appearance. The Sales Coordinator contributes significantly to enriching the guest experience and supporting the overarching goals of PAH Management in delivering high-quality services across multiple properties.