Dual Hotel General Manager - Baton Rouge, LA

PAH Management is a Dallas-based hotel ownership and management company that operates a robust portfolio of select-service properties across multiple states under the widely recognized Marriott and Hilton brands. The company is known for its dedication to fostering a culture that prioritizes associates while striving to become America's preferred hotel management company. With a commitment to excellence in operational standards, PAH Management continuously enhances guest experiences through strategic initiatives and high-quality management practices across its properties. Based in Dallas, Texas, PAH Management specializes in managing properties that deliver consistent service and maintain strong brand integrity, making it a respected name in the hospitality industry. The company seeks to empower its teams through various professional development programs, including management training and continuous learning opportunities, thus creating a workplace that promotes growth and success. PAH Management’s portfolio encompasses a variety of markets, catering to a diverse range of travelers and clientele, and is supported by an experienced leadership team that values accountability, collaboration, and continuous improvement.

The role of the Dual Hotel General Manager is a senior leadership position responsible for the overall success of two assigned hotel properties in Baton Rouge, Louisiana. This unique role requires an individual capable of providing strategic leadership across all hotel operations while simultaneously managing financial performance, guest satisfaction, associate engagement, and operational excellence. The Dual Hotel General Manager serves as the primary on-site leader and key liaison between hotel operations, ownership, and corporate leadership. This role demands a hands-on approach to leadership and a clear vision to maximize revenue, control expenses, and maintain exceptional standards that comply with PAH Management and brand requirements.

This position requires daily oversight of both assigned hotel properties, ensuring that guest experiences are consistently high-quality and that associates work as a cohesive, motivated team. The successful candidate will work closely with department leaders to foster a culture of accountability and collaboration, guiding managers and associates towards continuous improvement and operational best practices. Key responsibilities include conducting property inspections, supporting preventive maintenance programs, overseeing capital improvements, and maintaining a visible presence in daily operations by engaging directly with guests and associates.

Financial management is a critical part of the role, with duties including managing budgets, monitoring revenue and expenses, preparing financial forecasts, and analyzing key performance metrics such as occupancy, ADR, and RevPAR. The Dual Hotel General Manager is expected to develop detailed action plans based on financial analysis to improve hotel performance and ensure profitability. In addition, the role includes responsibility for payroll, accounts payable, and the accuracy of financial documentation.

Leadership and associate development are core to the success of the position. The Dual Hotel General Manager will recruit, interview, hire, coach, and mentor department managers and hotel associates, ensuring compliance with company SOPs and equitable treatment for all staff. The role also involves supporting leadership development programs and training-in-service standards to prepare future leaders within the company.

On the sales front, the Dual Hotel General Manager will actively participate in sales efforts by engaging with top accounts, hosting client receptions, and converting tours into bookings. The manager’s visibility in public spaces supports the hotel’s sales strategy and enhances guest relations during peak times.

This full-time position is based in Baton Rouge, Louisiana, with regular travel required between the two assigned hotels. The role demands a flexible schedule, including mornings, evenings, weekends, and holidays, to meet the operational needs of the properties. PAH Management offers a competitive base salary commensurate with experience along with comprehensive benefits including medical, dental, vision insurance, retirement plans, paid time off, and educational reimbursement. This is an excellent opportunity for an experienced hotel management professional who thrives in a dynamic, dual-property leadership role within a respected and growing hotel management company.