Dual General Manager, Moana Surfrider, A Westin Resort & Spa Waikiki Beach and Sheraton Princess Kaiulani Waikiki Beach

Marriott International is a globally recognized leader in the hospitality industry, known for its commitment to delivering exceptional guest experiences across its portfolio of brands. Among them, the Moana Surfrider A Westin Resort & Spa Waikiki Beach stands as an iconic luxury resort located in the heart of Honolulu, Hawaii. This resort combines classic elegance with contemporary wellness offerings, embodying the Westin brand's dedication to empowering guests through well-being, rejuvenation, and outstanding service. The property boasts a rich history and a prime beachfront location that attracts visitors seeking both relaxation and cultural immersion. Marriott International prioritizes inclusive employment practices and fosters diverse, respectful workplaces where talent and backgrounds are valued equally.

The role available at the Moana Surfrider is a senior management position under the Property Leadership category. This is a full-time management opportunity offering an impressive salary range from $409,000 to $541,000 annually, along with bonus eligibility and stock options, reflecting the importance and seniority of this leadership role. The position is centered on the strategic and operational leadership of the property, making the successful candidate the primary business leader responsible for all facets of the resort's operations, from guest satisfaction and employee engagement to financial performance and revenue generation. The general manager will spearhead efforts to align local property strategies with Marriott's global objectives, ensuring that the resort delivers exemplary service, robust profitability, and enhanced market share.

In this role, the general manager will develop and execute business plans tailored to maximize customer satisfaction and profitability while fostering a strong, high-performing leadership team. They are charged with holding executive leaders accountable and driving collaboration across departments like sales, marketing, finance, and human resources. Proactive sales efforts are emphasized to continually meet or exceed demand through leveraging Marriott's sales engines and additional independent initiatives. Maintaining strong communication and productive relationships with property owners is a key responsibility, blending Marriott brand interests with ownership goals for mutual benefit. Furthermore, the general manager will cultivate strong community ties by engaging with local officials, businesses, and customers to enhance brand reputation and facilitate market positioning.

The successful candidate will be deeply involved in workforce development initiatives, coaching executive leaders, and enabling team growth through learning and succession planning. They will champion a culture of openness and respect, prioritizing employee engagement and fairness in labor relations. The position requires a dynamic approach to revenue management, balancing pricing strategies with customer segments and market conditions to optimize occupancy and profitability.

This leadership opportunity demands an individual with significant experience in hotel or resort management, ideally possessing a background in full or limited-service property general management. Flexibility in working hours, including availability for weekends and holidays, is essential given the hospitality industry's operational demands. The candidate's ability to stay informed on industry trends, monitor competition, and translate business insights into proactive strategies will be vital for success. Overall, this role offers a rewarding career path for a seasoned hospitality expert ready to lead one of Marriott's premier luxury resort properties, delivering exceptional guest experiences while driving business excellence within a vibrant Hawaiian community.