Dual General Manager - AC Hotel & Element Hotel (\"Gerente General\")
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
performance bonuses
Job Description
Our client is a reputable hospitality company specializing in upscale hotel management, committed to delivering exceptional guest experiences while maximizing operational efficiency. As a dynamic player in the hotel industry, the company focuses on maintaining high standards of service quality, operational excellence, and profitability. Known for its commitment to innovation and guest satisfaction, this company is an ideal employer for professionals seeking to grow within a collaborative and results-driven environment.
They are currently seeking an experienced and dedicated Hotel General Manager to provide leadership and direction for their property. The Hotel General Manager will play a pivotal role in ensuring the effective and efficient operation of the hotel with a strong emphasis on both financial performance, including key metrics such as RevPAR (Revenue Per Available Room) and EBITDA, and superior guest satisfaction. This full-time leadership position demands a deep understanding of hotel operations across multiple departments including Rooms, Food & Beverage, and Engineering.
The role requires a hands-on management approach, working closely with supervisory and frontline staff to optimize hotel performance and uphold the company’s quality standards. The Hotel General Manager will be responsible for developing and monitoring business and marketing plans, overseeing staff training and motivation, and ensuring compliance with all local, state, and federal employment laws and safety regulations. This includes managing human resource activities such as recruiting, interviewing, coaching, performance evaluations, and fostering positive staff relations to create a participative and safe work environment.
Furthermore, the Hotel General Manager will oversee capital improvement projects to uphold and enhance property standards and image, as well as managing budgets and payroll costs to maintain financial targets. This position requires active participation in sales presentations and customer engagements to promote the property effectively. Exceptional problem-solving skills will be essential for resolving challenging guest issues and operational hurdles promptly and professionally.
This key leadership role demands strong strategic planning capabilities to set and achieve quarterly departmental goals and develop a realistic, attainable business plan geared toward operational and profitability objectives. The successful candidate will be adept at utilizing a range of software tools including Windows OS, MS Office, Property Management Systems, PBX, and point of sale systems, ensuring efficient use of technology to meet the property’s needs.
Ideal candidates will hold a bachelor’s degree in Hotel/Restaurant or Business Administration or have equivalent experience, with a minimum of six years in hotel management, including at least two years in a role similar in scope and responsibility. Strong communication skills, both verbal and written, a high level of attention to detail, and a self-driven work ethic are essential for success. The ability to travel occasionally and maintain a valid driver’s license is also required.
In summary, this is an exceptional opportunity for an experienced hospitality professional to lead a well-established hotel towards continued success by blending operational expertise, financial acumen, and outstanding team leadership.
They are currently seeking an experienced and dedicated Hotel General Manager to provide leadership and direction for their property. The Hotel General Manager will play a pivotal role in ensuring the effective and efficient operation of the hotel with a strong emphasis on both financial performance, including key metrics such as RevPAR (Revenue Per Available Room) and EBITDA, and superior guest satisfaction. This full-time leadership position demands a deep understanding of hotel operations across multiple departments including Rooms, Food & Beverage, and Engineering.
The role requires a hands-on management approach, working closely with supervisory and frontline staff to optimize hotel performance and uphold the company’s quality standards. The Hotel General Manager will be responsible for developing and monitoring business and marketing plans, overseeing staff training and motivation, and ensuring compliance with all local, state, and federal employment laws and safety regulations. This includes managing human resource activities such as recruiting, interviewing, coaching, performance evaluations, and fostering positive staff relations to create a participative and safe work environment.
Furthermore, the Hotel General Manager will oversee capital improvement projects to uphold and enhance property standards and image, as well as managing budgets and payroll costs to maintain financial targets. This position requires active participation in sales presentations and customer engagements to promote the property effectively. Exceptional problem-solving skills will be essential for resolving challenging guest issues and operational hurdles promptly and professionally.
This key leadership role demands strong strategic planning capabilities to set and achieve quarterly departmental goals and develop a realistic, attainable business plan geared toward operational and profitability objectives. The successful candidate will be adept at utilizing a range of software tools including Windows OS, MS Office, Property Management Systems, PBX, and point of sale systems, ensuring efficient use of technology to meet the property’s needs.
Ideal candidates will hold a bachelor’s degree in Hotel/Restaurant or Business Administration or have equivalent experience, with a minimum of six years in hotel management, including at least two years in a role similar in scope and responsibility. Strong communication skills, both verbal and written, a high level of attention to detail, and a self-driven work ethic are essential for success. The ability to travel occasionally and maintain a valid driver’s license is also required.
In summary, this is an exceptional opportunity for an experienced hospitality professional to lead a well-established hotel towards continued success by blending operational expertise, financial acumen, and outstanding team leadership.
Job Requirements
- Must be able to travel on occasion as needed
- Must be able to speak read write and understand the primary language used in the workplace
- Requires good communication skills verbal written and electronic
- Considerable knowledge of complex mathematical calculations and computer programs
- Must have excellent leadership capability and customer relations skills
- Must be detail oriented with outstanding organizational and communication skills
- Must possess intermediate computer skills
- Knowledge of computer programs math skills as well as budgetary analysis capabilities required
- Ability to analyze foresee user needs and makes judgments to ensure proper tools are provided at property level
- Ability to effectively deal with internal and external customers some of whom will require high levels of patience tact and diplomacy and collect accurate information to resolve conflicts
- Knowledgeable about basic function of Windows OS MS Office PMS PBX Key system and POS
- Self-driven and able to work independently
- Exceptionally strong in issue resolution and proven analytical skills with a strong attention to detail
- Ability to analyze forecast data and make judgments to ensure proper payroll and production control
- Ability to supervise large staff and accomplish goals on a timely basis
- Thorough knowledge of federal state and local laws governing equal employment opportunity and civil rights occupational safety and health wage and hour issues and labor relations including but not limited to Title VII ADEA Equal Pay Act Pregnancy Discrimination Act FLSA ADA OSHA FMLA and NLRA
- Bachelors degree required preferably in Hotel Restaurant or Business Administration or equivalent education experience required
- Minimum of six years hotel management experience required including two years in a similar capacity
- Ability to provide and maintain a valid drivers license as the position may require the operation of motorized and electric vehicles
- Regular attendance in conformance with the standards which may be established by Azul Hospitality from time to time is essential to the successful performance of this position
- Upon employment all staff is required to fully comply with Azul Hospitality rules and regulations for the safe and effective operation of the hotels facilities
Job Qualifications
- Bachelors degree preferably in Hotel Restaurant or Business Administration or equivalent education experience
- Minimum of six years hotel management experience including two years in a similar capacity
- Excellent leadership capability and customer relations skills
- Strong communication skills verbal written and electronic
- Familiarity with computer programs including Windows OS MS Office PMS PBX Key system and POS
- Thorough knowledge of employment laws including Title VII ADEA Equal Pay Act Pregnancy Discrimination Act FLSA ADA OSHA FMLA NLRA and their state and local analogues where applicable
- Ability to analyze forecast data and make judgments to ensure proper payroll and production control
- Strong organizational and issue resolution skills with attention to detail
- Self-driven and able to work independently
Job Duties
- Lead through hands-on approach with supervisory and front-line staff the effective management of Rooms Food & Beverage and Engineering functional areas to maximize financial performance while upholding quality standards and maximizing levels of guest satisfaction
- Coordinate direct and manage the hotel operations to achieve maximum profitability ensure guest satisfaction protect the financial assets of the business and maintain the building
- Direct the maximization of room revenue by anticipation of market shifts development and monitoring of annual business and marketing plans and participating in appropriate marketing efforts
- Measure the effectiveness of marketing plans and yield management efforts to maximize the number of market segments needed and to diversify the sources of revenues
- Train and motivate staff members to provide services to guests which meet the companys standards of quality
- Set quarterly goals for each department and monitor the progress towards achieving these goals
- Mobilize supervisory staff to best accomplish day to day objectives
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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