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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $41,000.00 - $61,200.00
Work Schedule
Standard Hours
Benefits
competitive wage
Job Description
Dreamscape Hospitality is a renowned management company specializing in providing exemplary lodging experiences through operational excellence and a guest-centric approach. The company encompasses multiple hotels offering luxurious accommodations, superior customer service, and innovative hospitality practices designed to meet the evolving needs of travelers. Known for its commitment to quality, innovation, and employee development, Dreamscape Hospitality maintains an industry-leading position by fostering a culture of collaboration and high standards. The company operates across diverse geographic locations, maintaining consistency in brand standards and operational efficiency, making it a preferred destination for guests and a respected employer in the hospitality sector.
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Job Requirements
- At least 6 years of progressive experience in hotel management or related field
- or a 4-year college degree with 4-5 years of relevant experience
- or a 2-year college degree with 5-6 years of related experience
- proficiency in Windows operating systems
- proficiency in company-approved spreadsheets and word processing software
- valid driver's license in the applicable state
- ability to work a 50-hour work week with occasional extended hours
- ability to exert light physical effort up to 20 pounds occasionally
- strong decision-making skills and ability to work under pressure
- effective problem-solving skills
- ability to communicate information clearly and effectively
- ability to manage stress and maintain composure
- proficiency in financial data analysis and basic arithmetic
- valid driver's license
Job Qualifications
- At least 6 years of progressive experience in hotel management or related field
- or a 4-year college degree with 4-5 years of relevant experience
- or a 2-year college degree with 5-6 years of related experience
- proficiency in Windows operating systems
- proficiency in company-approved spreadsheets and word processing software
- valid driver's license in the applicable state
- strong communication skills
- proven leadership and team development abilities
- ability to analyze financial data and prepare forecasts
- experience in guest relations and customer service
- knowledge of hotel operational standards and safety regulations
Job Duties
- Interact with guests and staff in a friendly, courteous, and service-oriented manner
- maintain regular attendance in compliance with company standards, with flexible schedules based on hotel needs
- adhere to grooming standards and dress code, wearing name tags as per brand guidelines
- ensure adherence to operational standards to maintain safe and efficient hotel operations
- ensure compliance with certification requirements such as Food Handlers, Alcohol Awareness, and CPR/First Aid
- collaborate with the Director of Sales on prospecting, sales calls, and business opportunities
- actively participate in hotel sales, including meeting with key clients, hosting events, and cultivating relationships
- regularly tour hotel departments and adjust operations through department heads
- conduct weekly staff meetings and training sessions focusing on effective techniques
- meet all financial deadlines and corporate program requirements
- hold monthly financial reviews with managers and supervisors
- ensure department heads follow budgeted productivity and accounting procedures
- provide leadership and development opportunities for managers
- participate in Manager on Duty coverage
- support management trainees' development
- ensure service standards training across departments
- foster positive, guest-focused, team-oriented work environment
- conduct regular room inspections with Housekeeping Manager and Property Engineer
- process daily invoices using AP system
- oversee financial reporting accuracy and timeliness
- maintain property cleanliness, safety and maintenance
- ensure attentive, courteous, and efficient guest interactions
- prepare monthly financial forecasts
- conduct interviews for management positions
- administer performance appraisals for managers
- coach and discipline management staff per disciplinary procedures
- maintain open communication with managers and employees
- ensure fair and equitable treatment of employees
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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