Dual Director of Sales - Hampton Inn and Home2 Suites Riverside

Riverside, CA, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $90,000.00 - $110,000.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Travel opportunities

Job Description

We are a distinguished hotel company recognized for our commitment to excellence, guest satisfaction, and superior service in the hospitality industry. Our establishment embraces a culture of innovation, teamwork, and professional growth, positioning us as a leading player in the competitive hotel market. Known for our attention to detail and exemplary standards, we strive to create memorable experiences for our guests by offering top-notch accommodations and amenities. Our brand's focus on quality and service excellence is supported by a team of passionate professionals dedicated to maintaining and elevating our reputation within the industry.

We are currently seeking a highly motivated, determined, and experienced Dual Director of Sales to join our dynamic team. This role is essential in driving corporate and group sales revenue by cultivating strong client relationships and maximizing base revenue. The ideal candidate will have a minimum of three years of hotel industry experience, with a deep understanding of sales processes, client management, and revenue optimization strategies. This position offers a unique opportunity to work collaboratively with various departments including Corporate Sales, Revenue Management, and General Management to achieve and exceed monthly and annual budget targets for occupancy, average daily rate (ADR), and revenue per available room (RevPAR).

As the Dual Director of Sales, you will be responsible for prospecting, soliciting, negotiating, and closing corporate and group business, earning loyalty from key clients and travelers. You will engage in proactive outreach through phone and email solicitations, setting appointments, and conducting site visits. Additionally, this role requires you to maintain and build relationships with city contacts and organizations, ensuring a strong community presence and active participation in relevant events. You will work closely with global and national brand representatives to increase hotel brand awareness and respond to requests for proposals (RFPs), including renegotiations and annual contract renewals.

Your responsibilities will also include mentoring and training front desk and hotel team members on sales-related duties, utilizing property management systems (PMS) and brand reporting tools to refine sales prospecting efforts, and maintaining operational efficiency in sales processes such as group block maintenance and reservation coding. You will participate in weekly sales accountability and revenue calls at both the corporate and hotel levels, ensuring alignment with overall sales strategies and objectives. The role demands excellent communication, negotiation, and persuasion skills, alongside excellent time management and organizational capabilities.

Joining our team as a Dual Director of Sales means becoming part of an organization that values professional development, offers competitive compensation, and fosters a collaborative and innovative work environment where your contributions directly impact our success in the hospitality market.

Job Requirements

  • Minimum of 3 years of hotel industry experience
  • Reliable transportation
  • Ability to travel locally to client appointments and events
  • Ability to travel to Irvine corporate office as needed as well as to quarterly Greens Sales meetings

Job Qualifications

  • Highly developed written and verbal communication skills to effectively negotiate, persuade, influence, and sell
  • Brand experience (Marriott, Hilton, IHG, etc.)
  • Sales system experience (Delphi, Salespro/Salesforce, Amadeus, STS, etc.)
  • STAR understanding and can speak to weekly and monthly trends of hotel
  • Ability to effectively communicate and train team on sales policy and procedure
  • Excellent time management skills

Job Duties

  • Prospect, solicit, negotiate, close and contract corporate and group business to earn loyalty from key clients and travelers to drive base revenue
  • Work with Corporate Sales, Corporate Revenue and General Manager of hotel to meet and exceed monthly and annual budget targets for occupancy, ADR, and RevPAR
  • Proactively prospect business and revenue opportunities via phone and email solicitation, as well as setting up appointments and site visits
  • Conduct weekly and monthly outside sales calls to target local business account opportunities
  • Create and send out proposals and contracts
  • Log all sales activity into Delphi and meet and exceed weekly sales activity quota
  • Relationship build with city contacts and organizations and attend monthly and quarterly events pertinent to your hotel
  • Build and maintain all existing client relationships
  • Work with Global and National brand representatives to prospect, saturate and build hotel awareness
  • Respond to all RFP solicitations, RFP renegotiations and submit compelling business cases
  • Conduct annual RFP re-submissions and renew annual contracts
  • Proactively mentor and train front desk and respective hotel team members on sales related job duties
  • Utilize PMS and Brand reporting to drive sales prospecting and saturation efforts
  • Attend weekly Sales Accountability calls with Corporate Sales
  • Attend weekly hotel Revenue calls (internal and external) to provide Corporate and Group updates
  • Adhere to operational sales such as maintenance of group blocks, overview of reservation coding, as well as working with brands to set up rate codes and uploads of GDS
  • Follow all Greens Sales policy and procedure as outlined within the Greens Knowledgebase

Job Criteria

Experience

Mid Level (3-7 years)


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