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Dual Branded Restaurant Server l Hyatt Place + Hyatt House l Ho'opili, HI

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $18.70
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

excellent pay
hotel discounts
Opportunity to be part of a growing company

Job Description

Our establishment is a distinguished hotel renowned for its commitment to exceptional hospitality and guest satisfaction. We pride ourselves on creating memorable experiences for every visitor who walks through our doors. As a dynamic player in the hospitality industry, our hotel offers a vibrant and supportive work environment where employees are valued and growth is encouraged. With the hotel's continuous expansion and dedication to excellence, we uphold high standards for service and personal professionalism.

The role of a Server within our hotel is pivotal to delivering the flawless dining experience our guests expect. Our Servers are not just service providers; they are ambassadors of our brand, ensuring that every guest enjoys a seamless and enjoyable meal. This position is designed for individuals who possess a blend of charisma, attentiveness, and thorough knowledge of our menu offerings. Servers will engage directly with guests, assisting them with food and beverage choices, attending to their needs promptly, and maintaining a welcoming atmosphere. The Servers help enhance guests' dining experiences by collaborating closely with the kitchen staff and other team members to ensure orders are accurate and timely.

This role is perfect for candidates who thrive in a fast-paced setting, exhibit excellent communication skills, and enjoy working as part of a diverse team. Employment is typically full-time or part-time depending on scheduling needs, with shifts that may include nights, weekends, and holidays. We offer competitive pay packages and a variety of benefits that contribute to both professional and personal wellbeing. If you are passionate about customer service and have previous experience in a dining environment, especially upscale, this position provides an exciting opportunity to advance your career in the hospitality industry.

Job Requirements

  • High school diploma or equivalent
  • Previous serving experience
  • Food handler's permit
  • Liquor permit
  • Ability to think on feet and work calmly under pressure
  • Flexibility to work nights, weekends and holidays
  • Ability to carry or lift up to 50 pounds
  • Ability to walk, bend, twist and climb stairs

Job Qualifications

  • High school diploma or equivalent
  • Previous serving experience preferably in an upscale dining environment
  • Ability to contribute to a collaborative and diverse team dynamic
  • Passion for customer service
  • Food handler's permit
  • Liquor permit

Job Duties

  • Communicate effectively with guests and answer questions regarding menu items, specials and beverages
  • Maintain knowledge of current menu choices, specialties and menu deviations, and food shortages in the kitchen
  • Collaborate with kitchen staff to ensure that all orders are prepared in a timely and accurate manner
  • Monitor and maintain the guests dining experience by delivering items, fulfilling customer needs, offering desserts and drinks, remove courses, replenish utensils, and refill glasses

Job Criteria

Experience

Mid Level (3-7 years)


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