Dua Miami an Autograph Collection Hotel - Host Person

Job Overview

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Benefits

Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan

Job Description

Dua Miami, an exquisite Autograph Collection Hotel located in the vibrant heart of Miami's Brickell district, offers a unique blend of urban energy and personal indulgence. This hotel serves as a premier destination where guests can indulge in luxury relaxation while simultaneously engaging with the lively social scene of Miami. As a standout in the hospitality industry, Dua Miami provides exceptional experiences that combine indulgent amenities with the dynamic culture of the city. The hotel prides itself on being more than just a place to stay; it is a gateway to an iconic Miami journey, blending the excitement of city life with the tranquility and exclusivity of a personal hideaway.

Evolution Hospitality, the lifestyle vertical of Aimbridge Hospitality, manages Dua Miami along with a curated collection of independent, luxury, boutique, lifestyle, and soft brand hotels across North America. Known for creating distinctive lifestyle experiences, Evolution Hospitality emphasizes both culture and results, fostering a work environment that values honesty, humility, intellect, and personal growth. This combination of qualities has cultivated a team of dedicated professionals who strive for excellence in hospitality. Working at Dua Miami means becoming part of a world-class operation where individual development and professional performance go hand in hand.

The Host position at Dua Miami is a vital role that serves as the first point of contact for guests, setting the tone for an unforgettable dining experience. This role goes beyond traditional hosting duties, requiring a dynamic individual to greet and seat guests with genuine warmth and efficiency while maintaining a polished appearance and positive attitude. The Host acts as a team player, collaborating closely with servers to ensure guests feel valued and attended to throughout their meal. Additionally, the role includes assisting with cashier duties related to payments and tip management, ensuring financial transactions are seamless and accurate.

This position demands a proactive approach to managing dining operations, including handling reservations, table assignments, and order coordination, to maintain smooth service flow. The successful candidate will demonstrate strong communication, problem-solving, and multitasking skills, as well as the ability to assimilate and analyze complex information from various sources. Financial acumen is also essential, as the Host will be involved in basic arithmetic functions to support payment processing.

Opportunities for professional growth are embedded in the role, with ongoing training and skill-building initiatives to enhance teamwork, trustworthiness, and operational competence. Hosts at Dua Miami are seen as hospitality heroes, contributing significantly to guest satisfaction and the hotel's reputation for excellence.

This full-time position offers a competitive benefits package after an initial waiting period, including daily pay options, comprehensive medical, dental, and vision coverage, short-term and long-term disability income, life and AD&D insurance, paid time off, employee assistance programs, and a 401k retirement plan. Joining Dua Miami as a Host means stepping into a role that is both challenging and rewarding, within a company that values its people and is committed to delivering outstanding hospitality experiences.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in hospitality or customer service preferred
  • Excellent communication and interpersonal skills
  • Ability to work under pressure and multitask
  • Strong problem-solving skills
  • Basic math skills including handling payments
  • Availability to work flexible shifts including evenings and weekends

Job Qualifications

  • High school diploma or relevant experience in hotel or hospitality industry preferred
  • Strong communication skills
  • Effective problem-solving abilities
  • Ability to multitask in a fast-paced environment
  • Demonstrated initiative and consistent achievement of deadlines
  • Competence in analyzing and adapting to complex information
  • Basic understanding of financial data and arithmetic functions

Job Duties

  • Greet and seat guests with a friendly and positive attitude
  • Maintain a polished appearance including uniform and nametag
  • Follow health and safety regulations to ensure guest and team safety
  • Manage reservations and table assignments efficiently
  • Assist with payment processing and tip management
  • Participate in training and professional development activities
  • Collaborate with servers and staff to ensure excellent guest service

Job Criteria

Experience

No experience required


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