Dua Miami an Autograph Collection Hotel - Front Desk Agent

Dua Miami, an extraordinary Autograph Collection Hotel located in the vibrant Brickell district of Miami, is a distinguished establishment where the energetic city meets a private sanctuary of indulgence and connection. This hotel offers a unique blend of luxurious relaxation and dynamic social experiences, making it a premier destination for guests seeking both comfort and excitement in the heart of Miami. As part of Evolution Hospitality, the dedicated lifestyle division of Aimbridge Hospitality, Dua Miami benefits from a commitment to crafting distinctive lifestyle experiences across a portfolio of independent, luxury, boutique, lifestyle, and soft brand hotels throughout North America. Evolution Hospitality prides itself on fostering a culture centered on integrity, humility, and continuous personal and professional growth, ensuring an exceptional workplace environment and guest care standard. The Front Desk Agent at Dua Miami is the embodiment of excellent guest service and operational efficiency, acting as the face of the hotel and providing a warm, welcoming experience to every visitor. This role is integral to the smooth operation of the front desk, managing check-ins, check-outs, reservations, guest requests, and problem resolution with precision and a friendly demeanor. The agent not only greets guests but also enhances their stay from the very first interaction, ensuring that each guest feels valued and well cared for, turning initial impressions into memorable experiences. In addition to guest interaction, the Front Desk Agent coordinates communication between guests and hotel departments, maintaining an organized flow of information and addressing any challenges swiftly and effectively. The position requires adaptability, excellent multitasking skills, and the ability to remain composed under pressure—qualities that make the Front Desk Agent an indispensable member of the hotel team. This is a full-time role offering a competitive benefits package after an initial waiting period, including daily pay options, comprehensive medical, dental, and vision coverage, income protection, paid time off, and retirement benefits. Joining Dua Miami means becoming part of a team that values top-tier service, a positive culture, and dedication to creating unique guest experiences. If you have a passion for hospitality and want to contribute to a world-class operation that supports your growth and recognizes your efforts, this opportunity is for you. The deadline to apply for positions located in Colorado is February 27, 2026. Take this chance to become a part of a meaningful and rewarding career path with Dua Miami and Evolution Hospitality.