Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $10.00
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Work Schedule

On-call
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Benefits

Employee ownership program
Instant job offers
Cash and mobile tips
Bonus opportunities
Consistent schedules
Medical insurance
Vision Insurance
Dental Insurance
401(k) Plan
Paid Time Off
Vacation pay
Paid holidays
training and professional development

Job Description

The Parking Spot is a well-established company with over 25 years of experience and has grown to become the largest near-airport parking provider in the United States. Employing more than 2,000 team members across over 40 locations nationwide, the company is renowned for delivering outstanding service and convenience to travelers. A unique aspect of The Parking Spot is its Employee Ownership Program, which provides team members with a direct financial stake in the company’s ongoing success, fostering a collaborative and motivated work environment. The company emphasizes values centered around team, people, and customer service, which aligns with its commitment to diversity, equity, and inclusion. The Parking Spot champions an inclusive workplace culture where every individual is valued and discrimination is not tolerated, making it a supportive environment for employees from all walks of life.

This role, Shuttle Driver (Non-CDL), plays a vital part in the smooth operation of The Parking Spot by providing safe and courteous transportation between parking facilities and nearby airport terminals. The position is open for all shifts and requires flexibility to be on-call, making it a suitable choice for candidates seeking dynamic and varied working hours. Compensation includes a base pay rate of $10 per hour plus tips, both cash and via mobile, along with regular bonus opportunities, making it a competitive and rewarding job for customer-focused drivers. Shuttle Drivers at The Parking Spot are responsible for transporting passengers safely, assisting with luggage, and contributing to an exceptional guest experience that reflects the company’s service commitment.

Shuttle Drivers contribute significantly to customer satisfaction by ensuring smooth transit and maintaining a friendly and helpful demeanor. The role includes responsibilities such as performing pre-trip and post-trip vehicle inspections to guarantee safety, greeting customers warmly, and assisting with their luggage. Drivers must demonstrate comprehensive knowledge of the parking and airport terminal layout to efficiently serve customers. Additionally, they collaborate closely with team members and may receive cross-training for other frontline positions, which enhances their skills and versatility. The position requires compliance with all relevant regulations and standards, including those set by the Department of Transportation and airport authorities. Overall, this opportunity at The Parking Spot represents a stable and engaging career path for individuals passionate about driving, customer service, and teamwork, with benefits that include medical, dental, vision, and 401(k) plans for those eligible, as well as paid time off, vacation pay, and professional development opportunities.

Job Requirements

  • Must be at least 21 years of age
  • high school education or equivalent
  • previous driver and/or customer service experience preferred
  • currently holds and is able to maintain a satisfactory driving record in accordance with the Employee Handbook
  • currently holds the applicable licenses or badges as required by governing authorities to operate a commercial vehicle
  • must be willing to pass a physical as part of the selection process as required by airport, federal DOT and/or state regulations
  • can read and speak the English language sufficiently to converse with the general public, to understand highway traffic signs and signals in the English language, to respond to official inquiries, and to make entries on reports and records in compliance with the DOT regulations that require these skills
  • ability to safely lift up to 50 pounds to assist with luggage with or without an accommodation

Job Qualifications

  • Must be at least 21 years of age
  • high school education or equivalent
  • previous driver and/or customer service experience preferred
  • currently holds and is able to maintain a satisfactory driving record in accordance with the Employee Handbook
  • currently holds the applicable licenses or badges as required by governing authorities to operate a commercial vehicle
  • must be willing to pass a physical as part of the selection process as required by airport, federal DOT and/or state regulations
  • can read and speak the English language sufficiently to converse with the general public, to understand highway traffic signs and signals in the English language, to respond to official inquiries, and to make entries on reports and records in compliance with the DOT regulations that require these skills
  • ability to safely lift up to 50 pounds to assist with luggage with or without an accommodation

Job Duties

  • Safely transport up to 15 passengers to and from the airport terminal and TPS parking locations while adhering to all safe driving practices
  • perform the appropriate pre-trip and post-trip inspections
  • greet each customer with a smile, offering to assist with their luggage
  • provide pleasant customer service
  • demonstrate knowledge of the facility and airport terminals
  • cooperate with all team members to provide the best possible service
  • may cross-train for other frontline positions as directed by management
  • comply with all applicable regulations and requirements governing operation of commercial vehicles
  • perform additional duties as reasonably requested by management

Job Criteria

Experience

No experience required


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