Drink Runner (550 Madison)

Gracious Hospitality Management is a distinguished hospitality company renowned for its dedication to delivering exceptional dining experiences through innovative culinary concepts and impeccable service. Known for its award-winning restaurants, the company is expanding its footprint with its newest ambitious project, 550 Madison. This new venture is a multi-level, 15,000-square-foot dining destination located within the iconic Sony building in Midtown Manhattan, New York City. The project features three unique dining concepts under one roof: the second New York location of the Michelin-starred COTE Korean Steakhouse, an all-day multi-bar and dining concept named Chimera, and an intimate sushi restaurant led by Michelin-starred Chef Masahiro Yoshitake, Sushi Yoshitake. Designed by the renowned Rockwell Group, with collaboration from Yoshio Itai on the sushi concept, 550 Madison aims to redefine immersive and transportive dining experiences in a prime urban setting. This groundbreaking dining venue highlights Gracious Hospitality Management's commitment to culinary excellence, innovative design, and outstanding hospitality service, making it one of the most anticipated openings in the New York City dining scene in spring 2026.

The role of Drink Runner at 550 Madison presents an exciting opportunity for dynamic and motivated hospitality professionals to join a vibrant and evolving team. Drink Runners are central to the seamless operation of the bar and dining areas, responsible for the quick and accurate delivery of beverages from the bar to the customers' tables. This position requires individuals who can elegantly present drinks, explaining ingredients and preparation with confidence to enhance the guests' experience. Beyond delivery, Drink Runners act as the critical communication link between bartenders and the service staff, ensuring that orders are fulfilled flawlessly and that guests receive attentive and timely service. The role encompasses maintaining the bar area with ample supplies and garnishes, preparing glassware and trays, and performing various supportive side work that contributes to the smooth functioning of the beverage service.

Candidates will benefit from comprehensive on-site training provided by Gracious Hospitality Management to ensure alignment with the brand's high standards and operational excellence. The position demands professionals with excellent organizational skills, attention to detail, and the ability to perform effectively in a fast-paced, sometimes high-pressure environment. Drink Runners should demonstrate thorough knowledge of beverage items and safety standards, hold or be able to obtain relevant certifications such as Food Handler's and responsible alcohol service permits, and exhibit outstanding interpersonal and communication skills. This role encourages a team-oriented, customer-focused attitude and upholds the company’s core values regarding people, culture, learning, sustainability, and stewardship.

550 Madison fosters an inclusive and supportive work environment, offering a competitive compensation package ranging from $11.35 per hour for this position, along with valuable benefits tailored to full-time and part-time employees. These benefits include comprehensive medical, dental, and vision coverage, flexible spending accounts, commuter benefits, a referral bonus program, career advancement opportunities, employee recognition awards, dining discounts, and paid time off. Gracious Hospitality Management emphasizes equal employment opportunities and complies fully with all applicable anti-discrimination laws, ensuring fairness and diversity in its workforce. This role is ideal for candidates passionate about hospitality, enthusiastic about delivering memorable guest experiences, and eager to grow within a well-established and innovative company poised for continued success at 550 Madison.