Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $13.00 - $18.75
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401k
Free games
flexible schedule
Paid Time Off

Job Description

Dave & Buster's is a unique entertainment and dining establishment that combines a lively restaurant atmosphere with an expansive arcade filled with the latest interactive games. Founded on the principle of bringing people together for memorable experiences, it differentiates itself by offering a vibrant environment where guests can enjoy delicious food, expertly prepared drinks, and engaging activities all under one roof. Known for its dynamic and inclusive culture, Dave & Buster's provides welcoming spaces for families, friends, and colleagues to celebrate, compete, and unwind in a setting designed to maximize fun and social interaction. The company's dedication to delivering superior guest experiences is evident through its attentiveness to customer service, commitment to quality, and innovative approach to entertainment and dining.

The position open at Dave & Buster's is for a Drink Server, a pivotal role that ensures every guest's beverage experience is exceptional. This role requires an expert in crafting visually appealing and timely drink service while maintaining clean, well-stocked service stations. The Drink Server acts as an essential support member within the team, facilitating fast, friendly, and accommodating service. They are responsible for preparing and delivering non-alcoholic drinks, garnishing beverages appropriately, and ensuring all guests receive attentive service in a warm and fun environment. Additionally, the server assists with clearing dishes, bussing tables, and maintaining station cleanliness, all contributing to the overall efficiency and satisfaction of the guests.

Working as a Drink Server at Dave & Buster's offers flexibility, making it suitable for individuals balancing other commitments like school or additional jobs. Employees benefit from an engaging work environment where no two days are the same, supported by awesome coworkers who help foster a positive and energetic workplace culture. The role demands adherence to company sanitation standards and alcohol awareness protocols, ensuring guest safety and enjoyment at all times. With a focus on guest interaction, the Drink Server must be skilled at reading customer cues and escalating concerns to management when necessary. This job is not only about serving drinks but about creating an entertaining and memorable experience for every guest.

The compensation for this role starts at $13 per hour and can go up to $18.75 depending on experience and performance. Beyond competitive pay, employees enjoy a comprehensive benefits package that includes medical, dental, and vision coverage, plus 401K options and the unique perk of free games. This well-rounded offering reflects Dave & Buster's commitment to employee welfare and workplace satisfaction, positioning it as an attractive employer in the hospitality and entertainment sector.

In summary, a career as a Drink Server at Dave & Buster's means joining a vibrant and dynamic company focused on delivering exceptional dining and entertainment experiences. It is an opportunity to work in a fast-paced, fun environment where teamwork, customer service excellence, and an upbeat attitude are highly valued. Candidates will find a role that challenges their communication and multitasking skills while fostering professional growth in an exciting entertainment setting.

Job Requirements

  • Work days, nights and/or weekends as required
  • Work in noisy, fast paced environment with distracting conditions
  • Read and write handwritten notes
  • Lift and carry up to 30 pounds
  • Move about facility and stand for long periods of time
  • Walk or stand 100% of shift
  • Reach, bend and stoop frequently

Job Qualifications

  • Must be at least 18 years of age
  • Ability to read and communicate effectively in English
  • Strong communication skills to interact positively with guests and team members
  • Ability to work efficiently in a fast-paced and noisy environment
  • Basic knowledge of sanitation and alcohol awareness procedures
  • Capable of multitasking and handling food and beverage delivery
  • Friendly and enthusiastic attitude to create a welcoming atmosphere
  • Ability to follow company dress code and grooming standards

Job Duties

  • Deliver an unparalleled guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun
  • Keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance
  • Create a warm, fun atmosphere for guests and team members
  • Adhere to company’s sanitation procedures
  • Follow alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests
  • Assess guest demeanor and identify when behavior should be called to the attention of a manager
  • Make and deliver non-alcoholic drinks to guests
  • Ensure all drinks are properly garnished and deliver trays to designated tables and other sections in the restaurant as needed
  • Assist in clearing away dishes and glassware, and refilling beverages as needed
  • Assist in bussing and resetting tables as needed
  • Restock and prepare supplies for shift change and or close
  • Assist in ongoing guest satisfaction by checking back after delivery of drinks and responding to guest needs in a timely manner
  • Maintain a thorough understanding of all menu items and be able to answer questions regarding food and drink items and their preparation
  • Work quickly and efficiently adhering to “full hands in, full hands out” philosophy
  • Assist other team members as needed or as business dictates
  • Keep station clean, set up and take down station tables appropriately
  • Maintain a favorable working relationship with all other company team members to foster and promote a cooperative and harmonious working climate and help keep high morale, productivity and efficiency/effectiveness
  • Be skilled in effectively communicating with guests in order to generate enthusiasm about the D&B experience
  • Must be able to read and communicate in English
  • Listen to hear guests’ orders and needs, and then communicate with guests verbally and with other team members
  • Dress in proper dress code requirements, looking neat, clean and professional at all times
  • Must be at least 18 years of age

Job Criteria

Experience

Entry Level (1-2 years)


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