Job Overview

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Employment Type

Part-time
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible scheduling
Training and development opportunities

Job Description

Dave & Buster's is a vibrant and dynamic entertainment company renowned for its combination of delicious food, exceptional drinks, and exciting games. Founded with a vision to provide guests with a unique and engaging experience, Dave & Buster's has grown into a popular destination for individuals and families seeking fun-filled outings and social gatherings. The company operates a chain of entertainment venues that offer a lively and welcoming atmosphere, featuring a full-service restaurant and bar alongside a vast array of interactive arcade games and attractions. This blend of dining and entertainment creates a one-of-a-kind environment where guests can enjoy great food, drinks, and memorable moments with friends and family.

The role of Drink Runner at Dave & Buster's is integral to the overall guest experience. As a critical link between the bar and guests, the Drink Runner ensures that beverage orders are delivered quickly and accurately, contributing to the seamless flow of service and the satisfaction of visitors. This role requires a friendly and energetic individual who thrives in a fast-paced, high-energy environment and is dedicated to providing top-notch customer service. The Drink Runner works closely with bartenders, servers, and management to handle multiple drink orders simultaneously, maintain organized service areas, and uphold high standards of cleanliness and presentation. The position demands an individual who is attentive to guest needs, proactive in communicating any issues or delays, and committed to responsible alcohol service in line with all company policies and legal regulations.

Successful Drink Runners are personable and approachable, always greeting guests with a smile and a welcoming attitude. They assist guests not just by delivering drinks but also by answering immediate beverage-related questions and directing customers to bartenders or servers when further assistance is required. This role also involves maintaining the bar's operational efficiency by restocking supplies, preparing garnishes, and keeping the workspace clean and organized. Drink Runners contribute to an upbeat team environment by collaborating effectively with all team members to ensure the best possible customer experience.

This position typically requires standing and walking for extended periods, the ability to carry trays weighing up to 30 pounds, and adapting to a lively and often noisy atmosphere. Flexibility in work shifts, including availability on weekends and evenings, is essential to meet business needs. Dave & Buster's is committed to equal opportunity employment and complies with all relevant federal, state, and local laws, including participation in E-Verify where applicable. By joining Dave & Buster's as a Drink Runner, candidates will become part of a company that values inclusivity, teamwork, and delivering a fun, high-quality entertainment experience to all guests.

Job Requirements

  • Meet minimum legal age for handling and serving alcoholic beverages
  • Be able to lift and carry trays weighing up to 30 pounds
  • Stand and walk for extended periods during shifts
  • Maintain friendly and approachable demeanor
  • Be available to work various shifts including days, nights, and weekends
  • Ability to read and comprehend drink orders accurately
  • Thrive in a loud and fast-paced environment

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous experience in a customer service or hospitality role is advantageous
  • Strong communication skills
  • Ability to multitask effectively in a fast-paced environment
  • Positive and energetic attitude
  • Basic knowledge of beverage service and responsible alcohol handling
  • Ability to work flexible shifts including nights and weekends

Job Duties

  • Deliver beverages efficiently and accurately to guest tables
  • Keep bartenders and management informed of any issues or delays with drink orders
  • Maintain a friendly and positive attitude while interacting with guests
  • Assist guests with drink-related inquiries and direct them to appropriate staff
  • Maintain cleanliness and organization of work area and equipment
  • Restock bar supplies and glassware as needed
  • Collaborate with servers and bartenders to ensure seamless service

Job Criteria

Experience

No experience required


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