Dream Dance Steakhouse Server Assistant (PT)

Milwaukee, WI, USA|Onsite

Job Overview

Employment Type

Part-time

Hourly

Compensation

Hourly

Exact $7.25

Work Schedule

Weekend Shifts

Night Shifts

Benefits

Paid Time Off

Tips

Employee Discounts

flexible scheduling

Training and Development

Uniform allowance

competitive hourly wage

Job Description

Dream Dance Steakhouse is a vibrant, fast-paced dining establishment located within a bustling casino environment. Known for its high energy and commitment to exceptional guest service, the steakhouse prides itself on delivering a memorable dining experience to every guest who walks through its doors. As part of a large hospitality group, Dream Dance Steakhouse emphasizes integrity, professionalism, and a strong team-oriented culture. The establishment operates during a variety of shifts, offering opportunities for employees to work in a dynamic and lively atmosphere where attention to detail and guest satisfaction are top priorities.

The role of a Server Assistant at Dream Dance Steakhouse is crucial in maintaining the smooth operation of the dining service. Starting at $7.25 per hour plus tips, this second-shift position requires individuals who possess a genuine passion for guest service and excel in a team environment. The Server Assistant supports servers by ensuring that orders are accurately prepared and delivered, assisting with restaurant cleanliness, and managing point-of-sale transactions efficiently. This role also demands an understanding of menu items, beverage options, specials, and promotions both within the steakhouse and the casino to provide guests with comprehensive assistance and enhance their overall experience.

This position is well-suited for candidates who thrive in a high-energy setting and are dedicated to maintaining the restaurant's reputation for outstanding service. Server Assistants are expected to greet guests warmly to create a positive first impression, attend promptly to guest needs, and maintain a clean and safe workspace. Their responsibilities span from assisting servers with food delivery and quality checking to clearing tables and restocking supplies. Moreover, Server Assistants contribute to financial accuracy by handling transactions through the POS system and ensuring compliance with internal controls and policies.

Candidates for this role should be adaptable, capable of working irregular hours including late nights, early mornings, weekends, and holidays. The physical demands of the job require the ability to stand and walk for extended periods and to lift objects occasionally. The dynamic setting of Dream Dance Steakhouse provides an excellent opportunity for individuals interested in hospitality careers to develop their skills, earn competitive wages with tips, and become part of a dedicated team focused on delivering superior guest experiences.

Job Requirements

High school diploma or equivalent
Six months of related experience preferred
Experience with point-of-sale systems preferred
Ability to achieve Responsible Alcohol and ServSafe certifications within 90 days
Ability to handle confidential information discreetly
Ability to interact professionally with customers and team members
Willingness to work irregular and extended hours including nights, mornings, weekends, and holidays
Ability to stand and walk for prolonged periods
Ability to lift up to 20 pounds regularly and up to 60 pounds occasionally
Good vision including close, distance, peripheral, depth perception, and focus adjustment

Job Qualifications

A high school diploma or equivalent
Six months of related experience preferred
Experience with point-of-sale systems preferred
Ability to successfully achieve Responsible Alcohol and ServSafe certifications within 90 days
Ability to maintain discretion in handling confidential information
Ability to interact with customers and team members in a professional manner
Ability to work irregular hours and extended shifts including late nights, early mornings, weekends, and holidays

Job Duties

Greet guests with a friendly expression of acknowledgement to establish rapport and increase guest confidence
Assess, anticipate, and attend to guest needs or concerns in a prompt and courteous manner
Assist servers by examining plating, portioning, temperature, and garnishing of completed food orders
Review orders for accuracy
Deliver food to guests
Use point-of-sale system to accurately enter orders, dispense correct change, and process credit card and other transactions
Ensure proper procedures are followed for handling of financial transactions, including balancing bank to sales report
Clear and clean tables after guest service
Refill water glasses and remove discarded debris and used tableware from tables throughout service
Take all dirty dishes to dish tank
Maintain a clean, well-stocked, and safe working environment
Empty trash cans as needed
Maintain complete knowledge of restaurant menu items, beverage selections, specials, promotions, events, and policies
Maintain complete knowledge of the casino to include promotions, special events, answering guest inquiries, and providing directions
Work in other venues as assigned, based on business need
Perform job duties in full compliance with departmental internal controls, policies, procedures, and regulations
Perform other duties as assigned