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Potawatomi Casino Hotel logo

Dream Dance Steakhouse General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts

Job Description

This opportunity is offered by an established fine dining venue known for its commitment to exceptional guest experiences and high standards of service. Located within a vibrant hospitality environment, the venue prides itself on providing a sophisticated atmosphere paired with top-quality cuisine and beverage selections. The company emphasizes integrity, professional dedication, and a mission-driven culture, ensuring each team member contributes positively to the overall guest experience and organizational goals. This role is ideal for candidates who thrive in fast-paced, energetic environments and are passionate about leading teams to deliver unsurpassed hospitality service.

The position available is that of ... Show More

Job Requirements

  • High school diploma or equivalent
  • six years of related experience in restaurant operations
  • three years of supervisory experience
  • ability to obtain Responsible Alcohol and ServSafe certifications within 90 days
  • proficiency in Microsoft Office
  • experience with point-of-sale systems
  • ability to maintain confidentiality
  • strong interpersonal and communication skills
  • flexibility to work irregular hours including nights, weekends, and holidays
  • physical ability to talk, hear, operate a computer, move freely, and lift up to 10 pounds
  • ability to adjust visual focus
  • willingness to work in noisy and non-smoke-free environment
  • ability to work with common food allergens

Job Qualifications

  • High school diploma or equivalent
  • six years of progressively responsible, related restaurant operations experience
  • three years of supervisory experience
  • ability to obtain Responsible Alcohol and ServSafe certifications within 90 days
  • proficiency in Microsoft Office
  • experience with point-of-sale (POS) systems
  • ability to maintain discretion with confidential information
  • strong influencing and relationship-management skills
  • effective communication skills with groups of guests or team members
  • ability to work irregular hours including late nights, early mornings, weekends, and holidays

Job Duties

  • Carry out management responsibilities in accordance with the organization's policies and applicable laws
  • interview and hire front-of-house team members
  • train team members and plan, assign, and direct their work
  • appraise performance and motivate, reward, and discipline team members
  • address complaints and resolve problems
  • oversee daily operations including supporting the venue's concept, maintaining menu and product knowledge, leading shift meetings, conducting training, and performing opening and closing duties
  • ensure highest level of guest service is achieved and maintained
  • assist management in developing and managing the venue budget, evaluating financial reports, and adjusting operations to achieve financial goals
  • manage team scheduling and venue inventories to meet business demands and budget targets
  • develop initiatives and promotions to increase sales and control costs
  • maintain a safe, sanitary, and organized work environment
  • keep complete knowledge of restaurant service standards, menu items, beverage selections, specials, promotions, events, and policies
  • establish and ensure compliance with departmental internal controls, policies, and regulations
  • perform other duties as assigned

Job Criteria

Experience

Expert Level (7+ years)


Job Location

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