Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $14.25 - $16.25
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401(k) retirement plan
Paid Time Off
Holiday pay
sick pay
career advancement
Professional Development
Employee Discounts
hands-on training

Job Description

Palisociety is a fully integrated hospitality company that develops and operates a unique portfolio of hotels and residences across the United States. Founded in 1998 in Los Angeles by CEO Avi Brosh, Palisociety has grown into a family business recognized for its neighborhood-centric properties that blend local culture with exceptional service. Their collections include Palihouses, Palihotels, and ARRIVE by Palisociety, each offering distinct experiences to delight and inspire guests and local communities alike. The company is committed to creating vibrant places filled with interesting people, friendly staff, and trustworthy service. With a focus on growth, Palisociety continuously develops new hotels and restaurants in multiple cities, creating ample opportunities for career advancement within the hospitality industry.

Dram Yard Restaurant, located at the ARRIVE Wilmington hotel, is one of Palisociety's standout dining destinations. It specializes in Southern coastal flavors infused with a global twist, utilizing locally sourced ingredients to craft memorable dishes. The restaurant offers breakfast, barista services, dinner, and weekend brunch in an intimate and thoughtfully designed setting. This environment encourages employees to thrive professionally while providing guests with an exceptional, warm, and laidback dining experience.

The role of Barista at Dram Yard Restaurant is ideal for an upbeat individual passionate about espresso and customer service. This role requires preparing and serving coffee drinks, small bites, and various refreshments, ensuring a seamless and delightful guest experience from arrival to departure. Baristas are the friendly faces at the coffee bar, integral to maintaining a welcoming atmosphere that encourages first-time visitors to become loyal patrons. The position demands attention to detail, speed, and accuracy in making espresso drinks, taking orders, restocking supplies, and collaborating closely with both the restaurant and hotel staff.

Baristas at Dram Yard must be knowledgeable about the menu, beverage preparation techniques, and service protocols, so they can confidently answer guest inquiries and customize orders according to preferences. With an emphasis on teamwork, baristas contribute to the overall smooth operation of the coffee bar and dining venue, ensuring cleanliness, organization, and compliance with health and safety regulations. Importantly, the role offers opportunities for professional growth within a fast-growing company known for fostering talent across multiple hospitality career paths.

Employees benefit from a competitive compensation package, including medical, dental, vision, and life insurance, alongside a 401(k) retirement plan, paid time off, holiday and sick pay, and employee discounts across a broad portfolio of hotels and restaurants. This role suits candidates with prior experience in high-volume or high-profile restaurants, flexible availability to work varied shifts, and the physical ability to stand, walk, bend, and lift moderate weights throughout the workday. Palisociety is committed to diversity, inclusion, and equal opportunity employment. They are also an E-Verify employer ensuring legal employment practices.

Job Requirements

  • flexible schedule and availability to work varied shifts
  • able to stand, walk, and bend continuously during shifts
  • ability to lift and carry up to 40 lbs
  • minimum of one year experience in a similar position
  • understanding of guest service needs
  • strong organizational skills and the ability to follow up
  • maintain confidentiality of guest and hotel information

Job Qualifications

  • minimum of one year experience in a similar barista or high volume restaurant role
  • strong attention to detail and accuracy
  • excellent customer service and communication skills
  • ability to work well in a fast-paced team environment
  • knowledge of espresso drink preparation and menu offerings
  • ability to follow instructions and prioritize tasks
  • calm problem-solving under pressure

Job Duties

  • take orders and prepare espresso drinks at the coffee bar
  • serve coffee and refreshments to guests
  • answer customer questions about ingredients and customize beverages
  • restock and prepare the coffee bar and side work areas
  • maintain cleanliness and organization in the bar and restaurant
  • collaborate with restaurant and hotel staff to enhance guest experience
  • comply with health and safety regulations
  • process payments

Job Criteria

Experience

Mid Level (3-7 years)


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