(DRAFT) Receptionist

SCHEELS is a premier name in the sporting goods industry, renowned for delivering unparalleled customer experiences across the United States. Established as a leader in the retail space for sports, fitness, fashion, and outdoor gear, SCHEELS offers the largest selection of world-class sports brands in America. This includes specialty attractions and exceptional customer service standards that set the company apart in an intensely competitive market. SCHEELS is more than just a retail store; it is a destination for sports enthusiasts and outdoor lovers alike, blending passion with professionalism in every aspect of its business.

As an organization, SCHEELS commits to empowering its associates through extensive business and product training, ensuring each employee becomes an expert in exceeding customer expectations. The company values mentorship and professional development, providing ongoing support throughout associates' careers. This is reflected in their commitment to creating a positive work environment where knowledge and passion converge to build rewarding careers based on personal growth and outstanding service.

The role offered by SCHEELS is pivotal in supporting the smooth operation of the company’s daily functions. This position involves answering incoming calls with a friendly and professional demeanor, assisting customers and colleagues by directing calls appropriately, and managing various general office tasks such as mail handling, scheduling, signage creation, and inventory management of office supplies. Additionally, the role supports leadership by assisting in various projects that maintain organizational efficiency and enhance customer experiences.

Candidates are expected to demonstrate multitasking ability, attention to detail, problem-solving skills, and proficiency in Microsoft Office applications including Word, Publisher, and Excel. Effective communication, both written and verbal, is critical, along with basic math skills essential for daily tasks. The position requires availability for varied shifts, including evenings, weekends, and holidays with a minimum commitment to two weekends per month. This average workweek is around 20 hours, allowing schedules that accommodate different lifestyles.

SCHEELS fosters a workplace culture built on respect, energy, and teamwork. Employees are encouraged to approach their work with urgency and enthusiasm while cultivating a deep knowledge base in their role. The company prides itself on its team mentality where associates are motivated by genuine interest in helping others and continuous learning. The dress code supports a professional, clean, and welcoming environment reflective of the company’s values.

Candidates for this role should ideally have an associate’s degree or equivalent experience and training in a related field. They should be physically capable of performing sedentary work with some occasional exertion and be committed to maintaining safety and minimizing the risk of injury. SCHEELS values diversity and inclusiveness, providing equal employment opportunities and reasonable accommodations as appropriate. Joining SCHEELS means becoming part of a supportive, growth-oriented team in a company dedicated to excellence and passionate about delivering the best sports retail experience in America.