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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Flexible work hours
Employee assistance program
Job Description
The City of Wilmington is a dynamic municipal government dedicated to fostering a vibrant, thriving community through strategic leadership and innovative services. Situated along the scenic coast of North Carolina, Wilmington offers a unique blend of historical charm and modern urban development. The city is renowned for its commitment to enhancing the quality of life for residents and visitors alike by focusing on sustainable growth, cultural enrichment, and economic vitality. Within this framework, the City actively promotes downtown as a focal point for business, entertainment, tourism, and community engagement. Wilmington's government is structured to be responsive, inclusive, and forward-thinking, with... Show More
Job Requirements
- Bachelor’s degree from an accredited university in Public Administration, Business Administration, Community or Economic Development, Urban Planning, or a closely related field
- At least ten years of progressively responsible, cross-functional experience in local government, program management, corporate special event management, public administration, or related field
- Local government experience preferred
- Valid driver’s license with an acceptable driving record
- Ability to operate standard office equipment and work in a climate-controlled office setting
- Capacity to walk outdoors frequently to interact with the public and evaluate downtown events
- Strong organizational and multitasking abilities
- Effective communication and interpersonal skills
- Ability to work in a fast-paced, collaborative, and public-facing environment
Job Qualifications
- Bachelor’s degree in Public Administration, Business Administration, Community or Economic Development, Urban Planning, or related field
- At least ten years of progressively responsible cross-functional experience in local government, program management, corporate special event management, or public administration
- Experience in local government preferred
- Proven leadership and team management skills
- Skilled in strategic planning, policy development, and program implementation
- Expertise in project management, budgeting, grant acquisition, and contract negotiation
- Strong interpersonal and communication skills to engage with elected officials, community members, and partners
- Ability to monitor trends, assess risks, and innovate service delivery
- Knowledge of local and state economic and political landscape or ability to develop this understanding
Job Duties
- Oversees daily operations of downtown services programs
- ensures work is completed efficiently, safely, and in compliance with standards and regulations
- Plans, directs, and evaluates departmental staff
- provides coaching, accountability, performance management, and professional development
- Develops and implements long- and short-term goals, integrated strategies, and policies for downtown services initiatives
- Provides guidance and collaborates with City staff and stakeholders on downtown events, film permits, special events, alley activation, public art and programming, and holiday lighting
- Directs and manages the City’s Municipal Services District program as staff liaison to the MSD Committee and services contractor
- Directs and manages the Convention Center services contract and liaises with the facility operator and City Asset & Property Management
- Coordinates with the Wilmington Regional Film Commission and Conventions and Visitors Bureau on downtown initiatives and budgeting
- Builds and maintains strong relationships with community, elected officials, residents, and organizational partners
- represents department in meetings and public events
- Monitors emerging trends, risks, and regulations, updating policies and procedures to ensure operational excellence
- Plans, designs, and executes downtown events and programming in collaboration with Parks and Recreation and other departments
- Develops understanding of downtown areas’ unique needs and establishes positive relationships with respective merchant associations
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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