DoubleTree Salt Lake City Airport - Assistant General Manager
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
term life insurance
accidental death and dismemberment insurance
Paid Time Off
Employee assistance program
401k Retirement Plan
Job Description
DoubleTree by Hilton Salt Lake City Airport is a premier hotel located adjacent to a picturesque eight-acre lake, just minutes from Salt Lake City International Airport. This modern establishment offers a vibrant yet relaxed workplace, combining comfort with convenience for both guests and employees. Situated within easy reach of I-80, downtown Salt Lake City, and the scenic Great Salt Lake State Park, the hotel is perfectly positioned for travelers and locals alike. Team members here contribute to the seamless operation of amenities that include contemporary guest rooms, a 24-hour fitness center, an indoor pool, and a beautiful lakeside walking path. The environment fosters a sense of community and professionalism, making it an ideal setting for those who enjoy a balanced work atmosphere with strong connections to aviation and urban life.
As the Assistant General Manager at DoubleTree by Hilton Salt Lake City Airport, you will play a pivotal role in ensuring the hotel delivers an exceptional guest experience while maintaining efficient and profitable operations. This leadership position requires you to oversee multiple departments and collaborate closely with the General Manager, stepping into their role during their absence to keep the hotel functioning smoothly. Your responsibilities will include driving revenue growth, managing costs effectively, and supporting team development initiatives. You will also be the primary problem solver, addressing challenges proactively to maintain a seamless daily operation.
This role demands excellent interpersonal skills, as you will be the vital link communicating between guests, staff, and management. You will also bring your expertise in financial analysis and hotel management software, particularly Windows operating systems, to inform decision-making and reporting. Maintaining high standards of professionalism in appearance and company policies is crucial, as you set the example for the entire team. A passion for hospitality and a strong service orientation are essential to thrive and inspire others in this dynamic environment. This opportunity offers a chance to lead with confidence, foster a collaborative team spirit, and create memorable hospitality experiences for every guest that walks through the doors.
As the Assistant General Manager at DoubleTree by Hilton Salt Lake City Airport, you will play a pivotal role in ensuring the hotel delivers an exceptional guest experience while maintaining efficient and profitable operations. This leadership position requires you to oversee multiple departments and collaborate closely with the General Manager, stepping into their role during their absence to keep the hotel functioning smoothly. Your responsibilities will include driving revenue growth, managing costs effectively, and supporting team development initiatives. You will also be the primary problem solver, addressing challenges proactively to maintain a seamless daily operation.
This role demands excellent interpersonal skills, as you will be the vital link communicating between guests, staff, and management. You will also bring your expertise in financial analysis and hotel management software, particularly Windows operating systems, to inform decision-making and reporting. Maintaining high standards of professionalism in appearance and company policies is crucial, as you set the example for the entire team. A passion for hospitality and a strong service orientation are essential to thrive and inspire others in this dynamic environment. This opportunity offers a chance to lead with confidence, foster a collaborative team spirit, and create memorable hospitality experiences for every guest that walks through the doors.
Job Requirements
- At least five years of progressive hotel experience
- Supervisory background
- Ability to stay calm and objective under pressure
- Certification or ability to obtain Food Handlers, Alcohol Awareness, CPR, and First Aid
- Strong oral and written communication skills
- Proficiency with Windows Operating Systems
- Commitment to maintaining professional appearance
Job Qualifications
- At least five years of progressive hotel experience in rooms or food and beverage
- Four-year degree with 2-3 years of related experience or two-year degree with 3-4 years of related experience
- Supervisory background required
- Strong problem-solving skills
- Excellent communication and interpersonal abilities
- Proficient with Windows Operating Systems
- Passion for hospitality and guest service
Job Duties
- Supervise multiple departments and drive hotel profitability by managing teams and partnering with the General Manager
- Proactively identify and resolve operational challenges to ensure efficient hotel functioning
- Recruit, hire, and train Guest Services staff while supporting team member growth through development programs
- Maintain clear and effective communication with colleagues and guests
- Utilize financial data to support hotel operations and decision-making
- Manage Windows Operating Systems for efficient management and reporting
- Uphold professional appearance standards and grooming guidelines
- Deliver exceptional guest and team member service to promote a positive environment
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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