DoubleTree Part-Time Front Desk Agent

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $17.00
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Benefits

401(k) matching
employee discount
Flexible Schedule
Bonus Pay
opportunities for career growth
Supportive team-oriented culture
competitive pay

Job Description

DoubleTree by Hilton Greeley at Lincoln Park is a distinguished hotel located in the heart of Greeley, Colorado, known for its exceptional hospitality and commitment to guest satisfaction. As part of the globally recognized Hilton brand, this hotel caters to both business and leisure travelers seeking a comfortable, welcoming environment with convenient access to local attractions and business districts. The establishment prides itself on delivering high-quality services and amenities that create memorable stays for every guest. The hotel is ideally positioned to host business meetings, social gatherings, and leisure visits, featuring a supportive and team-oriented culture that emphasizes service excellence... Show More

Job Requirements

  • High school degree or equivalent
  • Previous customer service or front desk experience preferred
  • Strong communication skills
  • Ability to work a flexible schedule including nights, weekends, and holidays
  • Ability to stand for long periods and lift up to 25 lbs
  • Proficiency with computers and hotel management systems
  • Ability to handle stressful situations calmly and professionally

Job Qualifications

  • Previous front desk, customer service, or hospitality experience preferred
  • Strong communication and interpersonal skills
  • Ability to remain calm and professional in high-pressure or emotionally charged situations
  • Proficiency with computers and hotel systems
  • Flexible availability including nights, weekends, and holidays
  • Ability to stand for extended periods and lift up to 25 lbs
  • High school degree or equivalent

Job Duties

  • Greet guests warmly and assist with check-in and check-out procedures
  • Handle reservations, room assignments, and guest inquiries efficiently
  • Resolve guest concerns with confidence and care, using sound judgment and service recovery techniques
  • Maintain accurate records and process payments using hotel systems
  • Coordinate with housekeeping and maintenance to ensure room readiness
  • Provide information about hotel amenities and local attractions
  • Uphold Hilton brand standards and deliver exceptional service at all times

Job Location

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