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Aimbridge Hospitality logo

Doubletree Lansing - Front Desk Assistant Manager OEM

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $45,000.00 - $50,000.00
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Work Schedule

Standard Hours
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Benefits

Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan

Job Description

Aimbridge Hospitality is a leading global hospitality management company dedicated to delivering extraordinary guest experiences across a wide range of properties. Known for its customer-centric approach and commitment to excellence, Aimbridge Hospitality manages an extensive portfolio of hotels and resorts, providing hospitality professionals with a dynamic and rewarding work environment. Their focus on fostering growth, innovation, and superior service sets them apart in the competitive hospitality industry. The company prides itself on building teams that are passionate about hospitality and are eager to contribute to memorable stays for every guest.

One of Aimbridge Hospitality's distinguished properties, the DoubleTree Lansing,... Show More

Job Requirements

  • 2-year college degree with 3 or more years of related experience or 4-year college degree with at least 1 year of related experience
  • 3 to 5 years of progressive experience in a hotel or related field preferably with supervisory experience
  • effective in handling stressful high-pressure situations while maintaining composure and objectivity
  • compliance with certification requirements including Food Handlers Alcohol Awareness CPR and First Aid

Job Qualifications

  • 2-year college degree with 3 or more years of related experience or 4-year college degree with at least 1 year of related experience
  • 3 to 5 years of progressive experience in a hotel or related field preferably with supervisory experience
  • effective in handling stressful high-pressure situations while maintaining composure and objectivity
  • compliance with certification requirements including Food Handlers Alcohol Awareness CPR and First Aid

Job Duties

  • greet guests with warmth and professionalism
  • supervise and lead the front desk team
  • handle guest inquiries and resolve complaints promptly
  • manage room revenue and occupancy optimization
  • ensure front office operations run smoothly and efficiently
  • maintain accurate records and reports
  • train and coach staff to uphold service standards

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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