Doubletree Lansing - Front Desk Assistant Manager OEM

Aimbridge Hospitality is a renowned global leader in the hospitality management industry, known for its commitment to delivering outstanding guest experiences across a diverse portfolio of hotel brands. As a large-scale hotel management company, Aimbridge Hospitality operates a wide range of properties, ranging from luxury resorts to business hotels, ensuring personalized and exceptional service for every guest. Our organization values innovation, teamwork, and a passion for hospitality, creating an environment where employees can thrive and grow professionally in a supportive setting.

Aimbridge Hospitality’s DoubleTree Lansing property is situated in a prime downtown location close to significant landmarks such as the Michigan State Capitol, Michigan State University, and Jackson Field. The hotel offers modern amenities including updated guest rooms, on-site dining options, a free airport shuttle service, and over 10,000 square feet of versatile event space. Its direct indoor connection to the Lansing Convention Center underscores its role as a central hub for conferences and community gatherings, serving both business and leisure travelers alike.

The role of Front Desk Assistant Manager OEM at Aimbridge Hospitality is an exciting opportunity for candidates passionate about hospitality and customer service excellence. This position operates under the Front Desk Manager, playing a critical role in ensuring seamless front office operations. The Assistant Manager is key to maintaining a friendly, welcoming atmosphere where guests feel valued while also contributing to the property’s financial success through effective room revenue management and occupancy optimization.

This overtime eligible manager (OEM) position involves working collaboratively with the front desk team to sustain high service standards, motivate employees, and resolve guest issues promptly with professionalism and calmness. The role demands strong organizational skills, financial acumen, and a proactive approach to problem-solving. Candidates will be expected to lead by example, coaching team members to exceed guest expectations and fostering a positive work environment.

Working at DoubleTree Lansing as a Front Desk Assistant Manager also offers exposure to a dynamic and fast-paced setting unique to a downtown hotel that caters to a diverse clientele. This position requires adaptability, excellent multitasking abilities, and a passion for cultivating memorable guest experiences. The role carries significant responsibility but rewards through the satisfaction of delivering exceptional hospitality and contributing to the success of a respected hotel brand.

Employees at Aimbridge Hospitality benefit from a comprehensive package that includes medical, dental, and vision coverage, disability income protection, life insurance, paid time off, and retirement savings options. The company is committed to supporting its team with resources for professional development, wellness, and work-life balance. Additionally, Aimbridge Hospitality is proud to offer Daily Pay options to enhance employee financial flexibility. This makes the Front Desk Assistant Manager OEM role not only a career opportunity but a chance to join a company that values and invests in its people.