
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Daily Pay
Medical Coverage
dental coverage
vision coverage
short-term disability
long-term disability
term life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan
Job Description
DoubleTree Lansing is a premier hotel located in the heart of downtown Lansing, offering a vibrant and professional hospitality environment. Known for its modern guest rooms and exceptional service, the hotel is ideally situated close to shops, dining options, the Michigan State Capitol, Michigan State University, and Jackson Field. The property boasts 10,000 square feet of flexible event space and features an indoor walkway that directly connects to the Lansing Convention Center, making it a central hub for conferences, community gatherings, and business events. With on-site dining options and a complimentary airport shuttle, DoubleTree Lansing caters to both business and leisure travelers, ensuring their comfort and convenience throughout their stay. The hotel's robust event capabilities and emphasis on customer satisfaction create an engaging workplace environment for its staff, particularly those passionate about delivering memorable experiences to guests and clients alike.
The role of Catering Coordinator at DoubleTree Lansing is an exciting opportunity for an organized and dynamic individual to join a dedicated events team focused on delivering exceptional catering services. As the Catering Coordinator, you will act as an essential liaison between clients, the hotel, and various departments to meticulously plan and execute flawlessly run events. Your responsibilities will span from negotiating event details and collaborating with clients on menu choices, room setups, and accommodation arrangements, to managing contracts, banquet event orders (BEOs), and ensuring consistent communication with all stakeholders. Attention to detail, creativity, and a passion for hospitality will be key in this role as you handle all aspects of event coordination to transform meetings and celebrations into unforgettable experiences.
This position offers an engaging blend of administrative tasks and hands-on event support, including scheduling, voucher distribution, signage preparation, and VIP request coordination. A respect for company standards and a service-oriented attitude are crucial, as the Catering Coordinator also represents the hotel's commitment to excellence by maintaining a professional appearance and a friendly demeanor. The job demands quick decision-making skills, composure under pressure, and a comfort working with financial data and basic math. With at least one year of relevant experience and proficiency in Windows operating systems, the successful candidate will thrive in this fast-paced, service-driven environment.
DoubleTree Lansing values its employees by offering competitive benefits after an initial waiting period, including daily pay options, comprehensive medical, dental, and vision coverage, short- and long-term disability income, life insurance, paid time off, an employee assistance program, and a 401k retirement plan. Working as a Catering Coordinator provides a unique chance to contribute to a vibrant hotel environment that supports community events and fosters professional growth. This full-time role is ideal for individuals who enjoy teamwork, client interaction, and making impactful contributions to the hospitality industry.
The role of Catering Coordinator at DoubleTree Lansing is an exciting opportunity for an organized and dynamic individual to join a dedicated events team focused on delivering exceptional catering services. As the Catering Coordinator, you will act as an essential liaison between clients, the hotel, and various departments to meticulously plan and execute flawlessly run events. Your responsibilities will span from negotiating event details and collaborating with clients on menu choices, room setups, and accommodation arrangements, to managing contracts, banquet event orders (BEOs), and ensuring consistent communication with all stakeholders. Attention to detail, creativity, and a passion for hospitality will be key in this role as you handle all aspects of event coordination to transform meetings and celebrations into unforgettable experiences.
This position offers an engaging blend of administrative tasks and hands-on event support, including scheduling, voucher distribution, signage preparation, and VIP request coordination. A respect for company standards and a service-oriented attitude are crucial, as the Catering Coordinator also represents the hotel's commitment to excellence by maintaining a professional appearance and a friendly demeanor. The job demands quick decision-making skills, composure under pressure, and a comfort working with financial data and basic math. With at least one year of relevant experience and proficiency in Windows operating systems, the successful candidate will thrive in this fast-paced, service-driven environment.
DoubleTree Lansing values its employees by offering competitive benefits after an initial waiting period, including daily pay options, comprehensive medical, dental, and vision coverage, short- and long-term disability income, life insurance, paid time off, an employee assistance program, and a 401k retirement plan. Working as a Catering Coordinator provides a unique chance to contribute to a vibrant hotel environment that supports community events and fosters professional growth. This full-time role is ideal for individuals who enjoy teamwork, client interaction, and making impactful contributions to the hospitality industry.
Job Requirements
- High school diploma or equivalent
- at least 1 year of relevant hotel or event experience
- proficiency in Windows operating systems
- strong verbal and written communication skills
- ability to make quick, accurate decisions
- ability to maintain composure under pressure
- problem-solving skills
- comfort with financial information and basic math
Job Qualifications
- High school diploma or equivalent
- bachelor’s degree preferred
- at least 1 year of relevant hotel or event experience
- proficient in Windows operating systems
- strong verbal and written communication skills
- quick, accurate decision-making
- composure under pressure
- skilled at problem-solving
- comfortable working with financial information and basic math
Job Duties
- Coordinate and negotiate all event details
- collaborate with clients on menus, setups, and sleeping rooms
- tackle upsell opportunities
- respond to inquiries
- book events
- prepare contracts and banquet event orders (BEOs)
- communicate with clients and internal teams through weekly packets and critical date reminders
- post schedules
- assist with event collateral like vouchers and signage
- organize files and VIP requests for the team
- type and distribute all correspondence
- handle phones and messages
- maintain trace logs for the catering team
- maintain a friendly, attentive attitude
- ensure a sharp professional appearance
- follow company standards
- assist wherever needed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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