Doubletree Albuquerque - House Attendant-Lobby

Doubletree Albuquerque is a distinguished hotel located in the heart of Albuquerque, New Mexico, offering guests unparalleled access to the vibrant downtown area. This hotel is directly connected to the Albuquerque Convention Center through an underground concourse, providing seamless access for both business and leisure travelers. Its prime location positions guests close to local attractions such as Old Town and the ABQ BioPark, while also being just a short 10-minute drive from Albuquerque International Sunport. With a reputation for exceptional hospitality, the Doubletree brand is known for its welcoming environment, attentive service, and commitment to creating memorable guest experiences. The hotel not only prioritizes guest satisfaction but equally values the well-being of its employees, making it a great place to build a career in the hospitality industry.

The House Attendant at Doubletree Albuquerque plays a critical role in maintaining the high cleanliness and service standards the hotel is known for. This position involves ensuring that public spaces such as lobbies, hallways, restrooms, and event areas are impeccably maintained and guest-ready. The ideal candidate is someone who thrives in a fast-paced environment, is detail-oriented, and committed to delivering outstanding service with a positive and friendly attitude. A key part of the role is to support the housekeeping team by keeping all equipment and facilities spotless, thus contributing directly to the overall guest satisfaction.

Beyond general cleaning duties, the House Attendant also assists with the preparation for meetings and events, helping to arrange furniture and technical equipment to create a seamless and professional atmosphere. This behind-the-scenes role requires excellent communication skills and the ability to respond promptly to guest needs, embodying five-star service with every interaction. Emphasizing safety, the House Attendant must handle lost-and-found items responsibly and adhere to all safety protocols to maintain a secure environment for guests and staff alike.

Employment is full-time, and the position offers a competitive benefits package after an initial waiting period. The benefits include medical, dental, and vision coverage, as well as disability income protection, life insurance, paid time off, and a 401k retirement plan. Recognizing the importance of work-life balance and employee appreciation, the hotel provides a comfortable breakroom, secure lockers, free parking, and a hot meal during every shift. In addition, associates are invited to participate in monthly events like Thankful Thursdays, ongoing recognition programs, quarterly rallies, and team-building celebrations designed to foster camaraderie and a positive workplace culture.

The House Attendant role at Doubletree Albuquerque is an excellent opportunity for individuals passionate about hospitality, cleanliness, and customer service. Those who join the team will find a supportive and dynamic workplace that values their contributions and provides ample opportunities for personal and professional growth. This position is well suited for those who enjoy being part of a well-organized team dedicated to creating an exceptional guest experience every day.