Doral #80 Host

Flanigan's is a well-established restaurant chain known for its warm hospitality and friendly atmosphere, creating memorable dining experiences for guests across its locations. As a staple in the casual dining industry, Flanigan's prides itself on providing excellent service, flavorful menu options, and a welcoming environment that feels like home to both new and returning patrons. The company culture emphasizes teamwork, respect, and continuous improvement, making it an excellent place for individuals who enjoy interacting with people and being part of a vibrant community.

The role of a Host/Hostess at Flanigan's is vital in shaping the guest experience from the moment they enter until they leave. As the first and last smiling face guests see, the host/hostess sets the tone for the entire dining experience with a cheerful and courteous demeanor. This position involves greeting guests warmly using Flanigan's distinct "Smile Talk," efficiently managing the seating wait list, and escorting guests to their tables promptly while engaging them in friendly conversation. The host/hostess also plays an important role in managing the flow of seating and ensuring the wait area and foyer are clean and inviting. Additionally, the position requires answering phone calls promptly, addressing guest inquiries, and communicating guest concerns to the manager on duty.

This role requires multitasking skills and the ability to maintain a professional appearance and positive attitude throughout the shift. The host/hostess is responsible for restocking menus and maintaining restroom cleanliness, contributing to a pleasant dining atmosphere. They also participate in opening and closing duties, sidework assignments, and shift changes, ensuring that the restaurant operates smoothly.

Employment with Flanigan's as a host/hostess offers a dynamic work environment with plenty of opportunities to develop customer service skills and grow within the hospitality industry. Applicants should be energetic, personable, and ready to contribute to a team-oriented setting. Flanigan's offers competitive benefits including paid vacation, health insurance options, a 401K plan, and employee meal discounts, making it an attractive workplace for service-oriented professionals.