Doorman

Stratton Amenities is a premier concierge service provider specializing in delivering luxury, hotel-style front desk concierge services for upscale apartment complexes and condominium buildings. Known for our commitment to excellence, we strive to create an exceptional hospitality experience for our associates, residents, and clients alike. With a reputation for outstanding service in the luxury residential sector, Stratton Amenities offers a dynamic work environment where professionalism, enthusiasm, and dedication to hospitality are highly valued.

The Doorman role at Stratton Amenities is pivotal in representing the brand’s commitment to exceptional service. This position requires an engaging, energetic, friendly, and professional individual dedicated to enhancing the hospitality experience for residents and guests in luxury high-rise residential buildings. The ideal candidate is someone who takes great pride in their work, understands the importance of first impressions, and is passionate about creating a welcoming environment. The professional doorman not only warmly greets residents and guests but also provides assistance with packages, bags, and other concierge-related tasks to ensure seamless arrivals and departures.

This full-time role demands a professional with outstanding communication skills, situational awareness, problem-solving capabilities, and the ability to remain composed under pressure. The doorman must maintain the lobby entrance in a clean and orderly manner while monitoring front entry activity to support safety and security. Collaboration with the concierge and management teams is essential to coordinate and support building operations effectively. This position involves managing vehicle and pedestrian flow, assisting with rideshare services, deliveries, and authorized vendor access. The doorman also serves as a local guide, offering directions and information with a polished and guest-focused attitude.

Candidates should be prepared to work a flexible schedule including nights, weekends, and holidays, often outdoors in varying weather conditions. A minimum of two years of hospitality, customer service, or related front-facing experience is required, along with a neat, professional appearance and a positive, proactive work ethic. The position fosters skill development in luxury hospitality service and offers a chance to be part of an esteemed concierge team that values diversity and inclusion, reflecting a dedication to creating meaningful connections through service.