
Job Overview
Compensation
Hourly
Range $17.00 - $22.50
Benefits
Paid Time Off
Health Insurance
Employee Discounts
flexible scheduling
Career development opportunities
Job Description
Our establishment is a vibrant and highly regarded hospitality venue committed to providing exceptional experiences to our guests. We pride ourselves on delivering outstanding service in a warm and welcoming atmosphere where guests feel valued, comfortable, and safe. As a cornerstone of our team, we ensure that each visitor receives professional hospitality right from the moment they arrive. Our venue emphasizes a collaborative work environment that fosters teamwork, respect, and continuous improvement, setting a high standard in the service industry. Our operations are centered around creating a safe and enjoyable environment for both guests and staff, where the guest experience is prioritized while maintaining the integrity and safety of our premises. The establishment operates on a schedule that includes peak evening hours, offering a dynamic and engaging work environment for those who thrive in fast-paced settings.
The role of a Door Staff member within our team transcends traditional expectations of the position, elevating it to one of hospitality leadership and customer service excellence. This role is crucial in shaping the first impression guests have as they enter our venue, making it an opportunity to warmly welcome and assist with professionalism and a friendly demeanor. Responsibilities extend beyond merely checking identification to encompass crowd management, safety monitoring, and active engagement with guests to assess their condition and ensure they adhere to venue policies. Our Door Staff members are the guardians of the atmosphere, balancing approachability and firmness with grace and tact to maintain a safe, orderly, and welcoming environment. Ideal candidates for this role are friendly, approachable individuals who possess confidence and remain composed under pressure, able to de-escalate situations diplomatically when necessary. The role requires excellent communication skills, a keen eye for detail, and a proactive attitude that contributes to the smooth operation of the front entrance and surrounding areas. Members of the Door Staff will work closely with bartenders, servers, barbacks, and management to uphold a high standard of service and safety, supporting a team-oriented culture. Working hours are scheduled for Tuesday, Saturday, and Sunday from 6 pm until 2:30 am, representing peak times when the energy is lively and the demand for attentiveness is high. This role is ideal for individuals who are passionate about people, skilled in hospitality, and eager to play a vital role in the guest experience at a premier entertainment destination.
The role of a Door Staff member within our team transcends traditional expectations of the position, elevating it to one of hospitality leadership and customer service excellence. This role is crucial in shaping the first impression guests have as they enter our venue, making it an opportunity to warmly welcome and assist with professionalism and a friendly demeanor. Responsibilities extend beyond merely checking identification to encompass crowd management, safety monitoring, and active engagement with guests to assess their condition and ensure they adhere to venue policies. Our Door Staff members are the guardians of the atmosphere, balancing approachability and firmness with grace and tact to maintain a safe, orderly, and welcoming environment. Ideal candidates for this role are friendly, approachable individuals who possess confidence and remain composed under pressure, able to de-escalate situations diplomatically when necessary. The role requires excellent communication skills, a keen eye for detail, and a proactive attitude that contributes to the smooth operation of the front entrance and surrounding areas. Members of the Door Staff will work closely with bartenders, servers, barbacks, and management to uphold a high standard of service and safety, supporting a team-oriented culture. Working hours are scheduled for Tuesday, Saturday, and Sunday from 6 pm until 2:30 am, representing peak times when the energy is lively and the demand for attentiveness is high. This role is ideal for individuals who are passionate about people, skilled in hospitality, and eager to play a vital role in the guest experience at a premier entertainment destination.
Job Requirements
- Must be at least 18 years old
- ability to work evenings, including weekends
- physical stamina to stand for extended periods
- ability to handle difficult situations diplomatically
- reliable and punctual
- legal authorization to work in the country
Job Qualifications
- Excellent communication and interpersonal skills
- ability to remain calm and composed under pressure
- previous experience in hospitality or customer service preferred
- knowledge of safety and security procedures
- ability to assess guest intoxication accurately
- strong attention to detail
- ability to work collaboratively with a team
- positive attitude and friendly demeanor
Job Duties
- Welcome every guest with warmth and professionalism
- check IDs for age and expiration
- engage guest in order to assess level of intoxication
- refuse entry if intoxicated
- answer guest questions and provide directions or information
- help manage guest flow during busy periods
- help clear all non-bartop areas of dirty glassware, dishes, and other mess
- straighten stools as needed
- keep countertops clean
- monitor occupancy levels and assist in controlling capacity as needed
- de-escalate rare conflicts with calmness, professionalism, and respect
- work with entire team to help maintain a safe, comfortable environment for guests and staff
- keep the entrance, sidewalk, and surrounding exterior areas clean, organized, and inviting
- ensure that no guest enters or exits with an open container
- monitor smoking and outdoor guest areas to ensure cleanliness, safety, and respectful guest behavior, including noise level for neighborhood
- provide support to bartenders, servers, barbacks, and management as needed
- at end of night, make sure guests leave safely and quietly
- help take garbage out at end of night
Job Location
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