Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
flexible schedule
Employee Discounts
Training and Development
Job Description
QED Hospitality is a distinguished restaurant operations management group that specializes in managing Food & Beverage operations within boutique hotels and exclusive sites on a national level. Known for its deep operational expertise, QED Hospitality excels in developing and overseeing unique restaurant concepts that are thoughtfully tailored to the specific hotel, regional culture, and market demands. Unlike standardized or cookie-cutter dining establishments, their restaurants are authentic representations of the regions they inhabit, drawing from rich local history and culinary traditions to offer guests a truly immersive dining experience. Their dedication to quality and regional authenticity sets them apart in the hospitality industry, making them a sought-after partner for boutique hotels looking to provide exceptional food and beverage services.
The role of the host at QED Hospitality goes far beyond the traditional responsibilities of seating guests. Serving as the control center of the restaurant, the host station is the vital first point of contact for all patrons. It is an ideal role for individuals eager to develop strong organizational and communication skills while gaining comprehensive insight into the dynamics of restaurant operations. A successful host at QED Hospitality exemplifies kindness, respect, and warmth, not only to guests but also in supporting staff to ensure seamless and balanced service flow. The host must skillfully manage operations such as greeting guests promptly, handling reservations and waitlists, and coordinating with servers and kitchen staff to guarantee a smooth dining experience.
This position is well suited for individuals passionate about customer service, capable of multitasking under pressure, and enthusiastic about learning the intricacies of restaurant management. The ability to maintain composure, display grace under pressure, and cultivate a welcoming atmosphere is essential. Working as a host with QED Hospitality provides an opportunity to become an integral part of a team focused on creating positive guest experiences and maintaining high standards of service. The company values professionalism, a positive attitude, and a team-oriented approach, seeking those who can thrive in fast-paced and dynamic environments. Employment with QED Hospitality in this role typically requires flexible availability, including evenings, weekends, and holidays, to meet the needs of a bustling hospitality environment.
Overall, joining QED Hospitality as a host means becoming part of a nationally recognized group committed to excellence in boutique hotel dining. Employees are given the chance to contribute to unique, regionally inspired restaurants while developing valuable skills in hospitality management that can serve as a foundation for further career growth within the industry.
The role of the host at QED Hospitality goes far beyond the traditional responsibilities of seating guests. Serving as the control center of the restaurant, the host station is the vital first point of contact for all patrons. It is an ideal role for individuals eager to develop strong organizational and communication skills while gaining comprehensive insight into the dynamics of restaurant operations. A successful host at QED Hospitality exemplifies kindness, respect, and warmth, not only to guests but also in supporting staff to ensure seamless and balanced service flow. The host must skillfully manage operations such as greeting guests promptly, handling reservations and waitlists, and coordinating with servers and kitchen staff to guarantee a smooth dining experience.
This position is well suited for individuals passionate about customer service, capable of multitasking under pressure, and enthusiastic about learning the intricacies of restaurant management. The ability to maintain composure, display grace under pressure, and cultivate a welcoming atmosphere is essential. Working as a host with QED Hospitality provides an opportunity to become an integral part of a team focused on creating positive guest experiences and maintaining high standards of service. The company values professionalism, a positive attitude, and a team-oriented approach, seeking those who can thrive in fast-paced and dynamic environments. Employment with QED Hospitality in this role typically requires flexible availability, including evenings, weekends, and holidays, to meet the needs of a bustling hospitality environment.
Overall, joining QED Hospitality as a host means becoming part of a nationally recognized group committed to excellence in boutique hotel dining. Employees are given the chance to contribute to unique, regionally inspired restaurants while developing valuable skills in hospitality management that can serve as a foundation for further career growth within the industry.
Job Requirements
- Must be at least 18 years of age
- Must possess excellent customer service and communication skills
- Must uphold company standards relating to appearance and dress
- Preferred: high school diploma or GED
- Previous hosting experience is a plus
- Must be able to maneuver to all areas of the restaurant
- Must be able to lift up to 50 lbs
- Must have manual dexterity and coordination to operate restaurant and office equipment and machines
- Must be able to work at a fast pace and in stressful situations
- Must be able to respond to visual and aural cues
Job Qualifications
- Previous hospitality, front desk, or customer service experience preferred but not required
- Excellent communication and interpersonal skills
- Positive attitude, professional appearance, and guest-focused mindset
- Ability to stand for extended periods and handle busy service times calmly
- Flexible availability, including evenings, weekends, and holidays
Job Duties
- Greet guests warmly and promptly upon arrival
- Manage reservations, waitlists, and table assignments efficiently
- Escort guests to their tables and provide menus
- Communicate effectively with servers and the kitchen to ensure smooth service
- Monitor dining room activity and assist with guest requests as needed
- Maintain cleanliness and organization of the host stand and entrance area
- Answer phones, provide information about menus and hotel amenities, and handle inquiries or special requests
- Support team members in creating a positive, guest-first environment
- Follow all health, safety, and sanitation procedures
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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