Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $26.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
employee recognition programs
Job Description
Four Seasons is a global luxury hospitality company powered by its dedicated people who strive to reach new heights through genuine connections and exceptional service. Known for its commitment to creating world-class guest experiences, Four Seasons embraces a culture of mutual respect and continuous improvement. The company places a strong emphasis on delivering luxury with a genuine heart, ensuring that every interaction is grounded in kindness and professionalism. This approach has enabled Four Seasons to establish a reputation not only for outstanding guest service but also for fostering a stellar employee experience and an inclusive, supportive company culture. Since 1998, Four Seasons has been recognized by FORTUNE Magazine as one of the 100 Best Companies to Work For, reflecting its dedication to its employees and the broader community.
The Beverly Wilshire, Beverly Hills, A Four Seasons Hotel, is a legendary property located in the heart of Beverly Hills at the intersection of Wilshire Boulevard and Rodeo Drive. Opened in 1928, this iconic hotel is the preferred address for celebrities, royalty, and international elites, providing guests with access to designer shopping, fine dining, and stunning views. It is a beacon of luxury, sophistication, and timeless elegance, offering an environment where the glamour of Hollywood meets the charm of California.
The role of Door Greeter at the Beverly Wilshire is vital to delivering the exceptional guest experience that Four Seasons is known for. As the first welcoming face of the hotel, the Door Greeter plays an essential role in creating a warm and professional first impression. This position requires a genuine passion for excellence, an enthusiastic approach to every interaction, and the ability to make quick rapport with guests and residents. Responsibilities include greeting and assisting guests arriving by private car, taxi, or limo; providing directions and recommendations about the hotel and local area; managing valet parking tickets; and ensuring smooth traffic flow on the driveway.
This position is not only about hospitality but also about creating moments that stay with guests for a lifetime by fostering genuine connections and providing knowledgeable service. The Door Greeter supports residents by responding promptly and professionally to their needs, handling service requests efficiently, and resolving inquiries regarding hotel services, hours, personnel, and events.
Working at the Beverly Wilshire Four Seasons means being part of a collaborative team in an environment that promotes mutual respect and passion for extraordinary guest experiences. Team members have access to a robust benefits plan and opportunities for career growth with global potential. The hotel values diversity and inclusion, encouraging minorities, women, veterans, and individuals with disabilities to apply. With an hourly rate of $26.00, this role offers competitive compensation alongside the chance to advance a career in one of the world's most prestigious luxury hotel brands.
The Beverly Wilshire, Beverly Hills, A Four Seasons Hotel, is a legendary property located in the heart of Beverly Hills at the intersection of Wilshire Boulevard and Rodeo Drive. Opened in 1928, this iconic hotel is the preferred address for celebrities, royalty, and international elites, providing guests with access to designer shopping, fine dining, and stunning views. It is a beacon of luxury, sophistication, and timeless elegance, offering an environment where the glamour of Hollywood meets the charm of California.
The role of Door Greeter at the Beverly Wilshire is vital to delivering the exceptional guest experience that Four Seasons is known for. As the first welcoming face of the hotel, the Door Greeter plays an essential role in creating a warm and professional first impression. This position requires a genuine passion for excellence, an enthusiastic approach to every interaction, and the ability to make quick rapport with guests and residents. Responsibilities include greeting and assisting guests arriving by private car, taxi, or limo; providing directions and recommendations about the hotel and local area; managing valet parking tickets; and ensuring smooth traffic flow on the driveway.
This position is not only about hospitality but also about creating moments that stay with guests for a lifetime by fostering genuine connections and providing knowledgeable service. The Door Greeter supports residents by responding promptly and professionally to their needs, handling service requests efficiently, and resolving inquiries regarding hotel services, hours, personnel, and events.
Working at the Beverly Wilshire Four Seasons means being part of a collaborative team in an environment that promotes mutual respect and passion for extraordinary guest experiences. Team members have access to a robust benefits plan and opportunities for career growth with global potential. The hotel values diversity and inclusion, encouraging minorities, women, veterans, and individuals with disabilities to apply. With an hourly rate of $26.00, this role offers competitive compensation alongside the chance to advance a career in one of the world's most prestigious luxury hotel brands.
Job Requirements
- High school diploma or equivalent
- Previous experience in hospitality or customer service preferred
- Work authorization for the location
- Ability to communicate clearly and professionally
- Ability to stand for extended periods
- Exceptional customer service skills
- Strong organizational abilities
Job Qualifications
- High school diploma or equivalent
- Previous experience in hospitality or customer service preferred
- Strong interpersonal and communication skills
- Ability to remain professional and courteous in a fast-paced environment
- Knowledge of local area and amenities preferred
- Ability to handle difficult situations calmly and effectively
- Work authorization for the location
Job Duties
- Respond to resident support needs with the highest level of timeliness, hospitality and professionalism
- Respond to all resident requests in an accurate and timely manner making recommendations based on local knowledge and residence best practices
- Ensure timely and quality-driven completion of service requests
- Greet and assist guests who arrive by private car, taxi, or limo
- Assist guests exiting from cars and issue appropriate valet parking tickets
- Provide verbal greetings to guests arriving on foot
- Unload items from cars, tag them, and issue claim tickets when appropriate
- Assist in delivering items to the unit
- Assure smooth traffic flow on the driveway by directing cars and valuet parkers
- Ensure the driveway is one-way only and prevent unauthorized vehicles from entering
- Provide directions, recommendations, and information about the city and its attractions
- Hail taxis when needed
- Resolve owner complaints and assist with inquiries regarding services, hours of operation, key personnel, and in-house events
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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