Job Overview
Compensation
Hourly
Range $19.10 - $23.88
Benefits
Travel perks
Employee Stock Purchase Program
Paid parental leave
Personalized caregiving support
Crisis concierge
Mental Health Resources
Paid Time Off
Health Insurance
Dental Insurance
retirement plans
Job Description
Hilton is a globally recognized leader in the hospitality industry, renowned for delivering exceptional guest experiences across its suite of world-class hotel brands. With a rich legacy of welcoming more than 3 billion guests worldwide, Hilton remains committed to its founding vision of filling the earth with the light and warmth of hospitality. The company is not only famous for its luxurious accommodations and top-tier services but also for fostering an award-winning workplace culture that has earned repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. Hilton continuously sets new standards for the future of travel, making it an inspiring place to work and build a career.
The role of a Door Attendant at Hilton goes beyond simply greeting guests; it encompasses delivering memorable and warm experiences that brighten each guest's stay. As the first and last point of contact, the Door Attendant plays a vital role in embodying Hilton's core values: hospitality, integrity, leadership, teamwork, ownership, and a commitment to the present moment. The responsibilities include supporting smooth arrivals and departures by greeting guests, managing traffic flow, assisting with luggage, facilitating guest vehicle parking, and coordinating guest transportation services. The Door Attendant also ensures proper tagging, tracking, and handling of guest belongings, demonstrating care and precision in every task. A positive and friendly demeanor is essential in responding promptly to inquiries and resolving any issues efficiently, reflecting Hilton’s focus on an exceptional guest experience.
This position offers candidates the opportunity to join a dynamic and supportive team dedicated to hospitality excellence. Hilton provides unmatched perks and benefits to its Team Members, emphasizing wellbeing and work-life balance. These benefits include incredible travel perks such as discounted room rates at Hilton hotels worldwide, an employee stock purchase program offering financial growth opportunities, paid parental leave for eligible team members, personalized caregiving and crisis support, mental health resources, generous paid time off, extensive health and welfare plans, and retirement savings options. The company also prioritizes inclusivity and equal employment opportunity, welcoming candidates from diverse backgrounds, including individuals with disabilities and veterans. Joining Hilton as a Door Attendant means being part of a welcoming community that values your contribution and helps foster an environment where both guests and employees can thrive. This role is pivotal in creating a welcoming atmosphere that sets the foundation for a memorable guest stay while offering a fulfilling career path within a respected global hospitality brand.
The role of a Door Attendant at Hilton goes beyond simply greeting guests; it encompasses delivering memorable and warm experiences that brighten each guest's stay. As the first and last point of contact, the Door Attendant plays a vital role in embodying Hilton's core values: hospitality, integrity, leadership, teamwork, ownership, and a commitment to the present moment. The responsibilities include supporting smooth arrivals and departures by greeting guests, managing traffic flow, assisting with luggage, facilitating guest vehicle parking, and coordinating guest transportation services. The Door Attendant also ensures proper tagging, tracking, and handling of guest belongings, demonstrating care and precision in every task. A positive and friendly demeanor is essential in responding promptly to inquiries and resolving any issues efficiently, reflecting Hilton’s focus on an exceptional guest experience.
This position offers candidates the opportunity to join a dynamic and supportive team dedicated to hospitality excellence. Hilton provides unmatched perks and benefits to its Team Members, emphasizing wellbeing and work-life balance. These benefits include incredible travel perks such as discounted room rates at Hilton hotels worldwide, an employee stock purchase program offering financial growth opportunities, paid parental leave for eligible team members, personalized caregiving and crisis support, mental health resources, generous paid time off, extensive health and welfare plans, and retirement savings options. The company also prioritizes inclusivity and equal employment opportunity, welcoming candidates from diverse backgrounds, including individuals with disabilities and veterans. Joining Hilton as a Door Attendant means being part of a welcoming community that values your contribution and helps foster an environment where both guests and employees can thrive. This role is pivotal in creating a welcoming atmosphere that sets the foundation for a memorable guest stay while offering a fulfilling career path within a respected global hospitality brand.
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or hospitality preferred
- Excellent communication skills
- Ability to manage multiple tasks efficiently
- Physical ability to handle luggage and stand for long periods
- Customer-focused attitude
- Availability to work flexible shifts including weekends and holidays
Job Qualifications
- High school diploma or equivalent
- Previous experience in hospitality or customer service preferred
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- Basic knowledge of vehicle handling and parking procedures
- Friendly and professional demeanor
- Ability to stand for extended periods
Job Duties
- Greet arriving and departing guests and manage lobby entrance traffic
- Assist guests with luggage handling and transportation
- Facilitate guest vehicle parking including collecting keys and issuing claim tickets
- Tag, track, and ensure accurate handling of guest belongings
- Arrange guest transportation services such as taxis upon request
- Maintain a friendly and upbeat attitude while interacting with guests
- Respond promptly to guest inquiries and resolve issues efficiently
Job Criteria
Experience
No experience required
Job Location
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