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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $20.50
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Paid holidays
Job Description
The Ritz-Carlton Philadelphia, located at 10 Avenue Of The Arts in Philadelphia, Pennsylvania, is a prestigious luxury hotel that is part of the globally renowned Ritz-Carlton brand under Marriott International. Known for its commitment to exceptional service and elegant accommodations, The Ritz-Carlton Philadelphia offers guests a refined experience in the heart of one of America’s most historic and vibrant cities. With over 100 award-winning hotels worldwide, The Ritz-Carlton prides itself on creating lasting memories for its guests by setting the gold standard in luxury hospitality. The hotel’s culture is deeply rooted in its core values of kindness, creativity, and compassion,... Show More
Job Requirements
- High school diploma or equivalent
- no related work experience required
- no supervisory experience required
- ability to stand, sit, or walk for extended periods
- ability to lift and move objects under 50 pounds without assistance
- ability to assist in moving objects over 75 pounds
- ability to navigate stairs, ramps, and uneven surfaces
- ability to communicate clearly and professionally
- must maintain a neat and professional appearance
- comply with all company safety policies
- maintain guest privacy and protect company property
Job Qualifications
- High school diploma or equivalent
- no related work experience required
- no supervisory experience required
- ability to communicate clearly and professionally
- ability to follow safety policies and procedures
- basic knowledge of hotel services and amenities
Job Duties
- Greet and escort guests to their rooms
- open doors and assist guests and visitors entering and exiting the property
- inform guests about hotel amenities, services, operating hours, and local points of interest
- identify and explain room features such as key usage, minibar, ice locations, vending machines, in-room safes, and personalized laundry services
- carry guests' luggage to and from rooms or designated bell areas
- assist with luggage storage and retrieval
- help guests and visitors enter and exit vehicles including loading and unloading luggage
- provide guests with directions to their destinations
- arrange transportation such as taxis and shuttle services for guests and visitors, noting advance requests as necessary
- communicate parking procedures to guests and visitors
Job Criteria
Experience
No experience required
Job Location
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