Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $18.27 - $24.36
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Life insurance
Disability insurance
Job Description
Highgate Hotels is a premier real estate investment and hospitality management company that stands as a leader and innovator within the hospitality industry. Known for its dominance in key U.S. gateway markets such as New York, Boston, Miami, San Francisco, and Honolulu, Highgate continues to expand its presence internationally in regions including Europe, Latin America, and the Caribbean. The company manages a diverse and influential portfolio of global properties with an aggregate asset value exceeding $20 billion and generates over $5 billion in cumulative revenues annually. With expertise that spans the entire hospitality property life cycle—from planning and development to... Show More
Job Requirements
- High school diploma or equivalent required
- Experience in a hotel or a related field preferred
- Must have a valid driver’s license for the applicable state
- Flexible and long hours sometimes required
- Heavy work exerting up to 100 pounds of force occasionally
- Ability to stand during entire shift
- Maintain a warm and friendly demeanor at all times
- Effective verbal and written communication skills
- Ability to listen, understand and clarify concerns
- Ability to multitask and prioritize departmental functions
- Approach all encounters with attentiveness, friendliness, courtesy and service orientation
- Attend all hotel required meetings and trainings
- Maintain regular attendance as required
- Maintain high standards of personal appearance and grooming
- Comply with hotel standards and regulations to encourage safe and efficient operations
- Maximize efforts towards productivity and assist in implementing solutions
- Handle problems effectively including anticipating, preventing and solving problems
- Understand and apply complex information from various sources
- Ability to cross-train in other hotel related areas
- Maintain confidentiality of information
- Show initiative including anticipating guest or operational needs
- Perform other duties as requested by management
Job Qualifications
- High school diploma or equivalent required
- Experience in a hotel or a related field preferred
- Must have a valid driver’s license for the applicable state
- Flexible and long hours sometimes required
- Ability to stand during entire shift
- Effective verbal and written communication skills
- Ability to multitask and prioritize departmental functions
- Warm and friendly demeanor
- Ability to maintain confidentiality
- Must be able to show initiative including anticipating guest or operational needs
- Attend all hotel required meetings and trainings
Job Duties
- Load and unload luggage carts and assist guests with the tagging, storing and retrieving of luggage
- Assist guests with cabs and other transportation requirements
- Call the garage for valet cars if applicable
- Open vehicle and hotel doors and greet arriving and departing guests
- Respond to guest questions and answer information on local attractions, events and daily activities in the hotel
- Be aware of VIP and repeat guests and greet them by name
- Announce departing shuttles
- Maintain cleanliness of motor entrance and front door
- Perform other duties as requested by management
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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