Door Attendant

Philadelphia, PA, USA|Onsite

Job Overview

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Training and Development

Career advancement opportunities

Job Description

The Ritz-Carlton Philadelphia is a prestigious luxury hotel located at 10 Avenue of the Arts in Philadelphia, Pennsylvania. This esteemed establishment is part of the globally recognized Ritz-Carlton brand, which operates under Marriott International. Known for its exceptional service standards and commitment to luxury hospitality, The Ritz-Carlton Philadelphia offers guests an unparalleled experience in comfort, elegance, and personalized attention. The hotel caters to discerning travelers who seek impeccable accommodations coupled with world-class amenities and high-end guest services. As a flagship property, it embodies the legacy and values of the Ritz-Carlton brand, focusing on creating memorable moments that guests will cherish... Show More

Job Requirements

High school diploma or equivalent
no related work experience required
no supervisory experience required
no license or certification required
ability to lift objects under 50 pounds unassisted
ability to assist with objects over 75 pounds
ability to stand, sit or walk for prolonged periods
capability to move at required speeds in response to work situations
ability to read and visually verify information
physical ability to reach, bend, twist, climb stairs and work on varying surfaces
ability to communicate clearly and professionally
willingness to comply with company safety policies

Job Qualifications

High school diploma or equivalent
no prior related work experience required
ability to work full-time
excellent communication and interpersonal skills
ability to lift and move objects of varying weights
professional appearance and demeanor
willingness to complete safety training and certifications
ability to work standing or walking for extended periods
team-oriented and collaborative mindset

Job Duties

Greet and escort guests to their rooms
open doors and assist guests and visitors entering and exiting the property
inform guests about amenities, services, operating hours, and local attractions
identify and explain room features such as key usage, minibar, ice machines, safes, and laundry services
transport and handle guest luggage to and from rooms or designated areas
assist guests with vehicle entry and exit including loading and unloading luggage
arrange and manage guest transportation requests and communicate parking procedures
adhere to all company safety policies and report maintenance or safety issues
maintain a professional appearance and protect company property
support team members to achieve common goals
respond promptly and appropriately to work situations
communicate clearly using professional language and phone etiquette
remain vigilant for any suspicious activity and perform other reasonable tasks as assigned by supervisors

Job Location

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