Door and Valet Attendant

San Jose, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $22.00 - $25.00

Work Schedule

Standard Hours

Benefits

Medical

Dental

Vision

vacation

personal day

sick pay

Holidays

Complimentary Meals

Bonus opportunities

Company paid life insurance

Team member discount program

401(k) Savings Plan with Company Match

recognition programs

Student Loan Refinancing

Pet insurance

Employee assistance program

Emergency Financial Assistance

Job Description

Ellore Senior Living is a premier senior living community set on a beautifully landscaped campus, dedicated to providing exceptional quality, comfort, and care to its residents. Managed by Oakmont Management Group, a respected leader in the senior living industry, Ellore offers a five-star experience complete with top-notch services and amenities. The community is designed to promote independence, ensuring residents enjoy a vibrant and rewarding lifestyle with individualized comprehensive support tailored to their needs. The environment here reflects core values of authenticity, teamwork, compassion, commitment, and resilience. Such values foster meaningful relationships among residents, families, and team members, creating a strong, supportive culture that enhances the quality of life within the community. With locations across California, Hawaii, and Nevada, Ellore and Oakmont provide expansive opportunities for professional growth, inter-community relocation, and travel, making this a dynamic workplace for individuals passionate about senior care and hospitality.

The role of Door and Valet Attendant at Ellore Senior Living is integral to maintaining the community’s distinguished reputation for luxury and impeccable service. This full-time position, paying between $22 and $25 per hour, involves being the first and last point of contact for residents and their guests, embodying warmth, discretion, and sophistication. As a Door and Valet Attendant, you are responsible for creating an effortless and elegant arrival and departure experience, ensuring every interaction is polished and reflects the high standards expected in a luxury senior living environment. Your role will require attention to detail and a proactive approach to service, anticipating residents' and guests' needs to deliver seamless assistance from vehicle handoffs to mail delivery. This position supports other guest services, contributes to maintaining a pristine and welcoming atmosphere, and fosters cooperation with team members and other departments to enhance the community experience. Working at Ellore Senior Living means joining a passionate team entrusted with the care, dignity, and lifestyle of seniors, where your hospitality skills make a genuine difference in the lives of residents every day.

Job Requirements

Must be at least eighteen (18) years of age
Prior hospitality, luxury residential, or hotel experience required
Strong background in customer service and guest relations
Exceptional communication skills with a polished and professional demeanor
Impeccable grooming and professional dress, adhering to Community uniform standards
Must pass a Criminal Background check and Health Screening tests
May require team members to vaccinate, participate in daily screening, surveillance testing, and to wear face coverings and other personal protective equipment (PPE) to prevent the spread of COVID-19 or other communicable diseases, per regulatory guidelines

Job Qualifications

Must be at least eighteen (18) years of age
Prior hospitality, luxury residential, or hotel experience required
Strong background in customer service and guest relations
Exceptional communication skills with a polished and professional demeanor
Impeccable grooming and professional dress, adhering to Community uniform standards
Must pass a Criminal Background check and Health Screening tests
May require team members to vaccinate, participate in daily screening, surveillance testing, and to wear face coverings and other personal protective equipment (PPE) to prevent the spread of COVID-19 or other communicable diseases, per regulatory guidelines

Job Duties

Extend a warm, polished welcome to all residents and guests upon arrival, providing immediate recognition and assistance at their vehicle
Coordinate smooth vehicle handoffs with valet drivers, ensuring a flawless parking and retrieval experience
Deliver resident mail and packages promptly and with care, respecting both timeliness and discretion
Support bell services and other guest needs with a spirit of attentiveness, anticipating opportunities to elevate the experience
Maintain the valet stand, porte-cochère, and entry areas in pristine, welcoming condition at all times, setting the standard for a luxurious first impression
Respond to resident concerns in a professional and caring manner
elevate issues to a supervisor when appropriate
Encourage teamwork through cooperative interactions with team members and other departments