Donut Finisher (Early Hours: 3AM)

Independence, MO, USA|Onsite

Job Overview

Employment Type

Part-time

Benefits

Health Insurance

Dental Insurance

Paid Time Off

employee discount

Retirement Plan

flexible scheduling

Job Description

Hy-Vee is a renowned employee-owned supermarket chain known for its commitment to customer service and community engagement. Established in 1930, Hy-Vee has grown to become a staple in the grocery retail industry across the Midwest, operating numerous stores that provide a wide range of products including groceries, pharmacy items, and fresh bakery goods. The company's mission is to offer a helpful smile in every aisle, reflecting their dedication to creating a positive shopping experience through a workforce that is engaged, friendly, and committed to excellence. Hy-Vee values teamwork, professionalism, and customer focus, fostering an inclusive work environment that promotes employee growth and satisfaction.

The Donut Finisher position in the Bakery department is an exciting opportunity for individuals who enjoy working in a fast-paced retail environment and take pride in delivering high-quality baked goods alongside excellent customer service. This non-exempt role is pivotal in ensuring the bakery's final products, including donuts, bagels, and danishes, meet the company’s standards for quality and presentation before reaching the customers. Responsibilities include preparing and finishing bakery items, such as glazing and icing donuts, heating rolls, and handling special orders, all while maintaining a clean and organized work area.

In this role, the Donut Finisher is also expected to embody Hy-Vee's core competencies which include partnership, growth mindset, results orientation, customer focus, and professionalism. This means working collaboratively with team members, striving for continuous improvement, and always prioritizing customer satisfaction. The position requires prompt and courteous interaction with customers both in-person and via telephone, creating a welcoming and friendly shopping experience that aligns with Hy-Vee's reputation. Reporting to multiple leaders including the District Store Director, Store Manager, and Bakery Department Manager, the Donut Finisher operates as a vital part of the bakery team without supervisory responsibilities.

This role also demands adherence to strict hygiene, dress codes, and company policies, ensuring safety and uniformity within the bakery department. Physical demands include medium work involving lifting and handling bakery products and equipment, making it suitable for individuals who can perform physical tasks and repetitive motions. The work environment presents routine exposure to noise, equipment hazards, and occasionally to chemicals and solvents.

Candidates interested in joining the Hy-Vee team as a Donut Finisher should be prepared for a dynamic, customer-centric role that emphasizes both product quality and exceptional service. Hy-Vee offers an inclusive, team-oriented workplace where employees are valued as the company’s greatest strength. Employment is contingent upon successful completion of a pre-employment drug screen, underscoring the company’s commitment to a safe and professional work environment. If you enjoy working with food, engaging with customers, and being part of a dedicated team, Hy-Vee invites you to apply and begin a rewarding career with them.

Job Requirements

Must be 18 or older
High school diploma or equivalent experience
Six months or less of similar or related experience
Ability to perform medium work exerting up to 40 pounds of force occasionally, up to 20 pounds frequently, and up to 10 pounds constantly
Must be able to perform physical activities including stooping, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, and repetitive motions
Ability to understand and follow written, verbal, or diagrammatic instructions
Visual acuity including clarity of vision at distances less than 20 inches and more than 20 feet with or without correction
Must be able to follow company policies and maintain personal hygiene and dress code
Ability to work scheduled shifts and be punctual

Job Qualifications

High school diploma or equivalent experience
Previous experience in food preparation or bakery environments preferred but not required
Strong customer service skills
Ability to work well in a team setting
Good communication skills
Basic math skills
Ability to follow instructions accurately
Attention to detail
Reliable and punctual

Job Duties

Provides prompt, efficient, and friendly customer service by exhibiting caring, concern, and patience in all customer interactions and treating customers as the most important people in the store
Smiles and greets customers in a friendly manner whether the encounter takes place in the employee's designated department or elsewhere in the store
Makes an effort to learn customers' names and to address them by name whenever possible
Answers the telephone promptly when called upon, and provides friendly, helpful service to customers who call
Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment
Prepares work area and equipment for donut finishing
Removes donuts and rolls from freezer and prepares for finishing
Place Danish and cinnamon rolls in proof box
Heats donuts and rolls in oven prior to glazing or icing
Ice and garnish rolls for the donut case
Review special orders and prepare as needed
Cleans work area
Prepares icings and glazing area for the next day
Maintains strict adherence to department and company guidelines related to personal hygiene and dress
Adheres to company policies and individual store guidelines
Reports to work when scheduled and on time