Donor Engagement Manager

St. Francis Community Services is a vital part of Catholic Charities of the Archdiocese of St. Louis, committed to being a catalyst for change by helping individuals and families overcome poverty and work toward a better life. The organization offers a broad spectrum of services including legal aid, youth programs, bilingual mental health counseling, and case management, among others. Their comprehensive approach addresses both immediate needs and long-term sustainability, ensuring clients receive compassionate, holistic support.

St. Francis Community Services operates as a non-profit social service agency dedicated to upholding the mission to bring the healing, help, and hope of Jesus Christ to those in need. Their programs are designed to mentor and train individuals, equipping them with the tools and skills necessary to overcome barriers to success and foster sustainable, secure futures. With a focus on inclusivity and accessibility, St. Francis is committed to serving diverse populations through culturally competent services and community collaboration.

The Donor Engagement Manager position at St. Francis Community Services plays a pivotal role in supporting the organization’s philanthropic efforts. This full-time role, with a starting annual salary of $65,000, is responsible for raising unrestricted funds and managing event-fundraising workflows alongside donor engagement activities. Operating Monday through Friday from 8:30am to 5pm, the role requires a strategic, relationship-oriented approach to cultivate, steward, and retain a portfolio of mid-level donors. The goal is to secure and increase gifts that will sustain and expand St. Francis' impactful programs.

Key responsibilities include managing donor recognition and acknowledgement processes to ensure timely and meaningful stewardship across all donor touchpoints. The Manager will nurture mid-level donors through personalized engagement plans that promote donor retention, evaluate and grow sustaining giver programs, and create structured plans for a formalized Giving Society. Events, volunteer opportunities, and annual giving campaigns will be leveraged to deepen donor relationships and enhance overall fundraising results.

This role does not involve direct supervisory responsibilities initially but requires collaboration with colleagues across Philanthropy and Integrated Marketing & Communications to develop compelling donor materials, source donor stories, and strategically engage community groups through speaking engagements. The Donor Engagement Manager is also instrumental in planning and executing donor recognition and cultivation events, managing event logistics, and ensuring fundraising goals are met.

St. Francis Community Services values an inclusive workforce and is an Equal Opportunity Employer. They are committed to non-discrimination and uphold rigorous pre-employment screenings, including criminal background checks, drug screens, and vaccination verification. This ensures a safe and secure environment for both employees and the communities served.

In choosing to work with St. Francis Community Services, individuals join a compassionate, mission-driven family that truly makes a difference. The organization supports its employees with generous benefits including parental leave, flexible working arrangements, life and health insurance options, and assistance with child and elder care. Those who join the team will have the resources and support to further their professional growth while contributing meaningfully to a transformative cause.