Donation Communication Coordinator

LifeGift is a renowned non-profit organization dedicated to providing hope and optimism by facilitating life-saving transplants for thousands of people in Texas and beyond. Since its establishment in 1987, LifeGift has been instrumental in delivering organ, eye, and tissue transplants, offering a beacon of hope to patients and their families. The organization honors the legacy of donors who selflessly give the gift of life, helping families find solace in the generosity and courage of their loved ones. With a mission deeply rooted in compassion, professionalism, and passion, LifeGift is committed to fostering a diverse and inclusive workplace culture that mirrors the communities it serves. Its multi-cultural team contributes a wealth of talent and innovation that drives the organizations continuous success and impact.

LifeGift is currently seeking a Donation Communications Coordinator for the night shift who wants to embark on a meaningful career journey. This position involves receiving all incoming calls from referring hospitals, Medical Examiners, Justices of the Peace, and EMS teams regarding potential donors. The role requires thorough donor screening, qualification, and effective coordination of donation cases. The Donation Communications Coordinator will direct referrals to the appropriate organ or specialist teams, communicate sensitively with donor families, handle necessary regulatory paperwork, and meticulously document all relevant events. This is a vital role that ensures smooth communication between various stakeholders, including transplant centers, medical directors, transportation services, funeral homes, and donation organizations.

This full-time night shift role operates from 10:00 pm to 10:00 am and offers a 100% remote work opportunity, making it accessible to qualified candidates from surrounding states. Ideal applicants are individuals with at least two years of experience in healthcare, call center environments, social services, or death care industries who possess excellent communication skills, empathy, and the ability to manage high-pressure situations with professionalism. LifeGift is committed to supporting its team members with a robust benefits package that includes comprehensive healthcare coverage, retirement plans, tuition reimbursement, and generous paid time off, underscoring its dedication to employee well-being and work-life balance. LifeGift also maintains a drug-free workplace policy, ensuring a safe and supportive environment for all employees. If you are passionate about making a positive difference and want to contribute to a mission that truly changes lives, a career as a Donation Communications Coordinator at LifeGift could be the perfect fit for you.