Domino's CSR - Powell Villa 7227 - Portland Oregon

This job opportunity is offered by a well-established pizza restaurant renowned for delivering high-quality pizzas and exceptional customer service. The company prides itself on fostering a friendly and dynamic team environment where employee development and satisfaction are prioritized. As a leading player in the fast-food industry, the restaurant is committed to maintaining consistency in product quality, timely delivery, and customer engagement, making it a favorite choice among local communities. The establishment operates with a focus on efficiency, customer interaction, and strict quality standards to ensure a rewarding dining experience for every guest.

As a Customer Service Representative (CSR) within this pizza restaurant, you will hold a pivotal position responsible for preparing pizzas for delivery, taking orders both over the phone and in person, and ensuring the facility's cleanliness and organization. Your role will be multifaceted, combining food preparation with direct customer interaction and operational duties. This position requires familiarity with operating pizza ovens and various food preparation equipment, adherence to health and safety standards, and the ability to handle multiple tasks effectively in a fast-paced environment.

The CSR position is designed for individuals who are at least 16 years old, capable of working under varying temperatures from 36 degrees in coolers to over 90 degrees in preparation areas, and able to perform physical tasks such as lifting, carrying, and repetitive movements. Training and orientation will be provided on the job to equip you with necessary skills, including order processing, inventory management, and the use of computerized order entry systems. Excellent communication skills are essential to accurately take and process orders, whether communicating with customers or team members.

Your daily responsibilities will include operating all necessary kitchen equipment, stocking ingredients from deliveries to storage areas including walk-in coolers, preparing pizza and bakery products, maintaining accurate inventory records, and cleaning the facility to uphold sanitation standards. The role demands strong motor coordination and the ability to perform calculations swiftly and accurately for order processing and making monetary change.

In addition to in-store duties, the CSR may also be involved in delivery responsibilities. This includes delivering pizzas and promotional materials to customers and requires a valid driver's license and access to an insured vehicle. Delivery tasks demand navigation skills, physical stamina to carry items, and the ability to manage deliveries under various weather conditions and terrains.

Working conditions include exposure to food odors, cornmeal dust, hot ovens exceeding temperatures of 500 degrees, and sometimes cramped spaces such as walk-in coolers. The job demands standing for most of the shift, short periods of walking, and occasional climbing or bending activities. Employees should be prepared to meet the physical demands of lifting heavy ingredient cases, pushing or pulling dollies, and performing repetitive hand and wrist movements critical for shaping dough and assembling pizza boxes.

Overall, this role combines food preparation, customer service, inventory and cleanliness management, and potentially delivery duties. It offers a challenging yet rewarding opportunity for individuals who enjoy a fast-paced work environment, have a keen eye for detail, and possess excellent interpersonal skills. Joining this pizza restaurant’s team means contributing to a beloved community institution while developing valuable skills in the food service industry.